Chililabs: AI Customer Support Shopify App: Pricing, Features & First-Adopter Watch
Key signals for Chililabs
Chililabs: AI Customer Support launched on July 21, 2026. Shoplist is watching for its first storefront installs and tracking its 7 public reviews, pricing, and listing changes in the meantime. Checked .
Sonar hasn’t detected Chililabs: AI Customer Support on a store yet. Watching since its Jul 21, 2026 launch.
Chililabs on the Shopify App Store
Shoplist reads Chililabs’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.
Where Shopify ranks Chililabs
Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.
| Day | Helpdesk |
|---|---|
| Sep 3, 2026 | #52 |
| Sep 4, 2026 | #52 |
| Sep 5, 2026 | #52 |
| Sep 6, 2026 | #51 |
| Sep 7, 2026 | #51 |
| Sep 8, 2026 | #52 |
| Sep 9, 2026 | #53 |
| Sep 10, 2026 | #53 |
| Sep 11, 2026 | #53 |
| Sep 12, 2026 | #54 |
| Sep 13, 2026 | #55 |
| Sep 14, 2026 | #55 |
| Sep 15, 2026 | #55 |
| Sep 17, 2026 | #55 |
| Sep 19, 2026 | #55 |
| Sep 20, 2026 | #55 |
| Sep 21, 2026 | #56 |
| Sep 22, 2026 | #57 |
| Sep 23, 2026 | #55 |
| Sep 24, 2026 | #56 |
| Sep 25, 2026 | #57 |
| Sep 26, 2026 | #57 |
| Sep 27, 2026 | #57 |
| Sep 28, 2026 | #57 |
| Sep 29, 2026 | #57 |
| Sep 30, 2026 | #56 |
| Oct 1, 2026 | #57 |
| Oct 2, 2026 | #61 |
| Oct 3, 2026 | #46 |
| Oct 4, 2026 | #47 |
| Oct 5, 2026 | #46 |
| Oct 6, 2026 | #54 |
| Oct 7, 2026 | #48 |
| Oct 8, 2026 | #46 |
| Oct 9, 2026 | #57 |
| Oct 10, 2026 | #60 |
| Oct 11, 2026 | #58 |
| Oct 12, 2026 | #58 |
| Oct 13, 2026 | #59 |
| Oct 14, 2026 | #57 |
| Oct 15, 2026 | #56 |
| Oct 16, 2026 | #58 |
| Oct 17, 2026 | #58 |
| Oct 18, 2026 | #57 |
| Oct 19, 2026 | #56 |
| Oct 20, 2026 | #55 |
| Oct 21, 2026 | #58 |
| Oct 22, 2026 | #60 |
| Oct 23, 2026 | #60 |
| Oct 24, 2026 | #62 |
| Oct 25, 2026 | #62 |
| Oct 31, 2026 | #46 |
| Nov 1, 2026 | #48 |
| Nov 2, 2026 | #77 |
| Nov 4, 2026 | #78 |
| Nov 5, 2026 | #79 |
| Nov 6, 2026 | #80 |
| Nov 7, 2026 | #80 |
| Nov 8, 2026 | #82 |
What merchants say about Chililabs
The verdict from its App Store reviews, and whether the merchants who leave them stay.
3.5
Chililabs review momentum
New reviews follow new installs, so a rising month is Chililabs winning merchants in public.
- July 2026: 1 reviews
- August 2026: 4 reviews
- November 2026 so far: 2 reviews
What Chililabs charges
Free trial available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.
Starter
$29/month
Growth
$59/month
Pro
$99/month
Yearly pricing updated +3 more
Every edit Chililabs ships to its listing
Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.
Media gallery updated
Media gallery updated
Integrations updated
Integrations updated
App name changed +5 more
How Chililabs sells itself on the App Store
The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.
“Manage customer support from one AI-powered workspace built for growing e-commerce brands.”
What it does
Chili Labs Support helps Shopify merchants manage customer support from a single platform. Manage every customer support request from one AI-powered workspace. Guide customers through structured issue flows, automatically organize tickets, generate AI-assisted… Chili Labs Support helps Shopify merchants manage customer support from a single platform. Manage every customer support request from one AI-powered workspace. Guide customers through structured issue flows, automatically organize tickets, generate AI-assisted replies, assign requests to your team, and resolve issues faster—all from a single dashboard built for Shopify merchants.
Features it lists
Screenshots
Chililabs listing facts
- Developer
- PETRAY PRIVATE LIMITED
- Launched
- July 21, 2026
- Shopify rank
- #82 in Helpdesk
- Languages
- English
Shopify stores using Chililabs
Shoplist is watching Shopify storefronts for the first public install of Chililabs.
How Chililabs’s install base is moving
Shoplist re-crawls the same storefronts, so every store that adds Chililabs, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.
Stores, last 28 days
0
0 now · 0 28 days earlier
Reach
0%
of the stores Shoplist tracks
Big-brand share
Not enough data: fewer than 150 of its stores have a known size
Where Chililabs’s store count change came from
- Real installs and removalsEstimated0 added · 0 came back · 0 removed
- 0
Stores adding and removing Chililabs, by week
| Week of | Added or back | Removed | Net | Notes |
|---|---|---|---|---|
| Aug 31, 2026 | 0 | 0 | 0 | Estimated |
| Sep 7, 2026 | 0 | 0 | 0 | Estimated |
| Sep 14, 2026 | 0 | 0 | 0 | Estimated |
| Sep 21, 2026 | 0 | 0 | 0 | Estimated |
| Sep 28, 2026 | 0 | 0 | 0 | Estimated |
| Oct 5, 2026 | 0 | 0 | 0 | Estimated |
| Oct 12, 2026 | 0 | 0 | 0 | Estimated |
| Oct 19, 2026 | 0 | 0 | 0 | Estimated |
| Oct 26, 2026 | 0 | 0 | 0 | Estimated |
Compare Chililabs
The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.
Alternatives to Chililabs
Apps merchants weigh against Chililabs: AI Customer Support, with their own detected stores and ratings.
Chililabs vs Help Scout
Chililabs vs Willdesk
Chililabs vs Chad
Chililabs vs SDesk
Chililabs vs OpenDesk
Chililabs vs Repli AI
Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.
Seen on the storefront, not guessed
If Shoplist shows Chililabs on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.
Code-level
Found in the storefront’s own code
Shoplist matches the scripts, app blocks and pixels Chililabs loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.
Re-checked, so the count stays current
Shoplist keeps crawling the same storefronts. A store that uninstalls Chililabs leaves the count on the next crawl, so you read today’s install base, not a high-water mark.
Daily
The App Store, read every day
Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.
Two public sources, labelled on every section. Store data last checked .
Read the full methodologyQuestions about Chililabs
Straight answers from the same data as the rest of this page. The full store list answers the rest.
Has Shoplist detected stores using Chililabs: AI Customer Support yet?
Shoplist has not yet found reliable public storefront evidence for Chililabs: AI Customer Support. The page tracks first merchant evidence as it appears.
What does first-adopter watch mean?
It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, reviews, pricing, and listing changes.
Can I get alerts when stores start using Chililabs: AI Customer Support?
Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Chililabs: AI Customer Support.
Go beyond Chililabs
Its closest rival, its developer and the charts it competes on, from the same data.
- Chililabs vs Help ScoutDetected stores, store movement, ratings and pricing side by side.
- PETRAY PRIVATE LIMITEDEvery app PETRAY PRIVATE LIMITED publishes, with their detected reach.
- Top apps by categoryThe ten apps gaining the most detected installs in each category.
- All Shopify appsBrowse every app Shoplist tracks, by category, rating, and reach.
Keep watching Chililabs.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
