Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Retain more customers with a customisable loyalty program and referrals. Launch quickly and easily make changes, no coding required. Encourage customers to spend more and increase repeat purchases with 20+ out-of-the-box campaigns, like goal spend and social media engagement. Acquire more new customers quickly by incentivizing referrals. Access advanced analytics to understand customer behaviour and optimise your rewards program to boost engagement and create lasting brand loyalty.

Elevar by Audiense's server-side tracking with Session Enrichment stitches events, sessions, and channel attribution to recognize returning anonymous users and connect behavior across visits in real time. Built for a cookieless future, Elevar provides a flexible, scalable data foundation—delivering reliable data to Meta CAPI, Snapchat, Klaviyo, and more without browser tracking. Scale profitably with data you can trust.

We're passionate about delivering a cutting-edge eCommerce experience for our clients. That's why we've developed a revolutionary platform that integrates shopper behavior, store signals, and agentic AI to help you optimize your merchandising, navigation, search filters & AI shopping agents. Fast Simon powers shopping optimization through NO-CODE front end, API, JS SDK, REACT Components and Hydrogen. Let us help you take your eCommerce business to the next level.

With flexible, pay-as-you-send pricing, we’re helping brands grow and scale without excessive costs. Grow your email & SMS lists with customizable forms and pop-ups. Easily identify high-value customer segments and design and send multi-channel campaigns that convert. Hit all the right moments with automated flows for Welcome, Abandoned Cart, & more. All with AI tools that help you work smarter & 24/7 support.