Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

AB test prices, content, shipping, discounts, checkout, and post-purchase offers to grow profit. Find the right price for every product, roll out winning variants across segments, and track results using your own COGS and metrics. Whether you're testing content updates, new discount strategies, or post-purchase offers, we help Shopify brands run experiments that drive real business impact.

Let customers apply and combine discount codes directly in the cart, so they can see their savings before checkout. Showing discounts earlier in the buying process helps reduce friction and keeps customers moving through checkout. Multiple discount codes can be used together and combined with automatic discounts in a single step. A built-in cart progress bar helps promote free shipping and highlights savings in real time. Setup is simple and does not require coding.

Brands who are investing in people and real relationships to grow their business are rising to the top. What we mean by that is shifting away from passive ads to real storytelling, from selfie culture to authentic content, from one time engagements to long-term relationships.

Littledata connects your Shopify store with Twilio Segment, a leading Customer Data Platform (CDP), tracking full ecommerce and customer event data. Littledata automatically sends accurate Shopify data to Segment, enabling you to push that data to any of the device-mode or cloud-mode destinations that Segment supports.