Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.

CartBot app allows you to automatically add specific products or gifts to the customers' cart when they buy other specific products. The cart bots can be easily configured, edited and removed (if needed). Example: Whenever a customer buys regular coffee grounds, you want to also add a FREE sample of new coffee ground blend to their cart, as a free gift with purchase. You can configure the app to add this new coffee ground blend to their cart and remove it whenever they remove the main product.

Most Shopify stores ship gifts with packing slip gift messages, anonymous packages, gift cards going to the buyer not the recipient, and manual bulk gift orders. Giftnote automates all of it: branded gift notes timed to delivery via live carrier tracking, cards sent straight to the recipient, self-serve multi address corporate gifting, automated Shopify orders with tax and shipping. Every giftee syncs to Klaviyo, so recipients that fall into a black hole become contacts you can market to.

Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Wishlist Plus enables your shoppers to save favorites and return to them later. Comes with powerful APIs to customize wishlists and integrates with leading email services to send price drop and restock alerts. Helps shoppers organize products into multiple wishlists and share them via emails, SMS, and socials. Supports anonymous wishlists. Comes with detailed reports on shopper behavior. Includes a new Customer Accounts extension for easy tracking of all wishlists and browsing activity.