Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Wishlist Plus enables your shoppers to save favorites and return to them later. Comes with powerful APIs to customize wishlists and integrates with leading email services to send price drop and restock alerts. Helps shoppers organize products into multiple wishlists and share them via emails, SMS, and socials. Supports anonymous wishlists. Comes with detailed reports on shopper behavior. Includes a new Customer Accounts extension for easy tracking of all wishlists and browsing activity.

We're passionate about delivering a cutting-edge eCommerce experience for our clients. That's why we've developed a revolutionary platform that integrates shopper behavior, store signals, and agentic AI to help you optimize your merchandising, navigation, search filters & AI shopping agents. Fast Simon powers shopping optimization through NO-CODE front end, API, JS SDK, REACT Components and Hydrogen. Let us help you take your eCommerce business to the next level.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.

Create any menu type with ease, from simple menus to mega menus and tabs menus, helping customers find products faster. Multi-market menus are supported. Customize with flexible layouts, unlimited items, text links, search bar, icons, badges, contact forms, Google Maps, animations, masonry grid, or custom HTML. Promote winning items with image banners or image swap. Boost sales with featured products and collections. Responsive on mobile, any language. Track menu click analytics.