Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

A/B test prices, content, shipping, discounts, checkout, and post-purchase offers to grow profit. Find the right price for every product, roll out winning variants across segments, and track results using your own COGS and metrics. Whether you're testing content updates, new discount strategies, or post-purchase offers, we help Shopify brands run experiments that drive real business impact.

Give customers fastest way to sign in and save their favorite products. Offer social login with Google, One Tap, Apple, Facebook, Amazon, LinkedIn, X, or Email OTP. Match the login experience to your brand. For Plus stores using New Customer Accounts, OxiApps works as a Custom Identity Provider so customers enjoy seamless native login experience. Increase repeat purchases with a fully customizable wishlist. Customers can save products, revisit them later, and add items to cart with one click.

Elevar by Audiense's server-side tracking with Session Enrichment stitches events, sessions, and channel attribution to recognize returning anonymous users and connect behavior across visits in real time. Built for a cookieless future, Elevar provides a flexible, scalable data foundation—delivering reliable data to Meta CAPI, Snapchat, Klaviyo, and more without browser tracking. Scale profitably with data you can trust.

Frustrated with customers abandoning purchases when switching devices? Firecart solves this by automatically syncing shopping carts across all devices. When customers log in from their phone, tablet, or computer, they'll find their cart exactly as they left it. The sync happens instantly in the background, requires no customer action, and works seamlessly with your theme. Boost sales by making shopping smooth and uninterrupted across all devices.