Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Signifyd provides AI-powered decisioning and financial guarantees to protect your entire customer journey, from checkout through returns. Guaranteed Fraud Protection offers instant decisions at checkout, backed by a financial guarantee against fraud chargebacks on all approved orders. This shifts liability away from the merchant, letting you grow fearlessly. Intelligent Returns Protection stops return fraud and abuse while ensuring fast, friction-free returns for your best customers.

Create a fully customizable social impact strategy that best meets your brand’s needs with ShoppingGives’ Social Impact Stack for Commerce. Providing the only end-to-end donation management solution for any eCommerce, DTC, or omnichannel brands. We handle all of the compliance & regulatory requirements for donating to any 501(c)3 Nonprofit and real-time, actionable reporting so you can focus on business growth. We provide the tools to strengthen loyalty and trust and boost the bottom line.

Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo.

Klaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions. Because reviews live in your CRM, segment on ratings, personalize across channels, feature reviews in campaigns and flows, and route low ratings to support.