Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Avoid errors & save time with Ablestar, the safe way to manage product data. Bulk edit thousands of products, collections, prices, metafields, Google shopping data, & more with accuracy. Take control of the bulk edit process with previews & progress monitoring. Use an undo button to revert after sales are over. Bulk Product Editor can do one-off edits, upload spreadsheets, or configure automation to save time by automating the process. Use version control to monitor who & when edits occur.

Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends.

Elevar by Audiense's server-side tracking with Session Enrichment stitches events, sessions, and channel attribution to recognize returning anonymous users and connect behavior across visits in real time. Built for a cookieless future, Elevar provides a flexible, scalable data foundation—delivering reliable data to Meta CAPI, Snapchat, Klaviyo, and more without browser tracking. Scale profitably with data you can trust.

Improved Contact Form adds a floating "contact us" button to the corner of each page of your store. Visitor and customers can click it to contact you, and their message will be delivered to your email. Additional widget options to help boost engagement and purchases can be added to your shop in one click, including lead capture forms, promotional banners, coupon popups and social media buttons.