Detected Oct 4, 2026
Plan features updated +1 more
500 AI conversations a month6,000 a year on the yearly planEverything in Essential
1,200 AI conversations a month14,400 a year on the yearly planEverything in Essential
TideReply Shopify App: Pricing, Features & First-Adopter Watch
Key signals for TideReply
TideReply launched on July 16, 2026. Shoplist is watching for its first storefront installs and tracking pricing and listing changes in the meantime.
Sonar hasn’t detected TideReply on a store yet. Watching since its Jul 16, 2026 launch.
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TideReply store movement
Only stores that really changed their app stack count: a store Shoplist crawled for the first time, or a new detector recognizing TideReply where it already ran, never moves these numbers. As of Oct 31, 2026.
Charts for the week of Oct 26, 2026.
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<a href="https://shoplist.co/shopify-apps/tidereply?utm_source=badge&utm_medium=embed&utm_campaign=app-signals&utm_content=tidereply"><img src="https://shoplist.co/badges/tidereply/pricing-moves.svg" alt="TideReply: #8 on Pricing moves in Helpdesk · Shopify App Charts" width="420" height="54" /></a>
Net stores, last 28 days
0Estimated
0 added · 0 came back · 0 removed
Reach
0%
of tracked Shopify stores · 0 stores today
Review pace, last 28 days
Not enough data: no App Store review count from 28 days ago
Loyalty, as reported by reviewers
Not enough data: fewer than 20 reviews in the last year say how long the reviewer has used it
Big-brand share
Not enough data: fewer than 150 of its stores have a known size
TideReply in Helpdesk, by day
Show the daily numbers
- Aug 3, 2026: the Helpdesk listing was not read in full
- Aug 4, 2026: the Helpdesk listing was not read in full
- Aug 5, 2026: the Helpdesk listing was not read in full
- Aug 6, 2026: the Helpdesk listing was not read in full
- Aug 7, 2026: the Helpdesk listing was not read in full
- Aug 8, 2026: the Helpdesk listing was not read in full
- Aug 9, 2026: the Helpdesk listing was not read in full
- Aug 10, 2026: the Helpdesk listing was not read in full
- Aug 11, 2026: the Helpdesk listing was not read in full
- Aug 12, 2026: the Helpdesk listing was not read in full
- Aug 13, 2026: the Helpdesk listing was not read in full
- Aug 14, 2026: the Helpdesk listing was not read in full
- Aug 15, 2026: the Helpdesk listing was not read in full
- Aug 16, 2026: the Helpdesk listing was not read in full
- Aug 17, 2026: the Helpdesk listing was not read in full
- Aug 18, 2026: the Helpdesk listing was not read in full
- Aug 19, 2026: the Helpdesk listing was not read in full
- Aug 20, 2026: the Helpdesk listing was not read in full
- Aug 21, 2026: the Helpdesk listing was not read in full
- Aug 22, 2026: the Helpdesk listing was not read in full
- Aug 23, 2026: the Helpdesk listing was not read in full
- Aug 24, 2026: the Helpdesk listing was not read in full
- Aug 25, 2026: the Helpdesk listing was not read in full
- Aug 26, 2026: the Helpdesk listing was not read in full
- Aug 27, 2026: the Helpdesk listing was not read in full
- Aug 28, 2026: the Helpdesk listing was not read in full
- Aug 29, 2026: the Helpdesk listing was not read in full
- Aug 30, 2026: the Helpdesk listing was not read in full
- Aug 31, 2026: the Helpdesk listing was not read in full
- Sep 1, 2026: the Helpdesk listing was not read in full
- Sep 2, 2026: the Helpdesk listing was not read in full
- Sep 3, 2026: not on the Helpdesk pages read
- Sep 4, 2026: not on the Helpdesk pages read
- Sep 5, 2026: not on the Helpdesk pages read
- Sep 6, 2026: not on the Helpdesk pages read
- Sep 7, 2026: not on the Helpdesk pages read
- Sep 8, 2026: not on the Helpdesk pages read
- Sep 9, 2026: not on the Helpdesk pages read
- Sep 10, 2026: not on the Helpdesk pages read
- Sep 11, 2026: not on the Helpdesk pages read
- Sep 12, 2026: not on the Helpdesk pages read
- Sep 13, 2026: not on the Helpdesk pages read
- Sep 14, 2026: not on the Helpdesk pages read
- Sep 15, 2026: not on the Helpdesk pages read
- Sep 16, 2026: not on the Helpdesk pages read
- Sep 17, 2026: not on the Helpdesk pages read
- Sep 18, 2026: not on the Helpdesk pages read
- Sep 19, 2026: not on the Helpdesk pages read
- Sep 20, 2026: not on the Helpdesk pages read
- Sep 21, 2026: not on the Helpdesk pages read
- Sep 22, 2026: not on the Helpdesk pages read
- Sep 23, 2026: not on the Helpdesk pages read
- Sep 24, 2026: not on the Helpdesk pages read
- Sep 25, 2026: not on the Helpdesk pages read
- Sep 26, 2026: not on the Helpdesk pages read
- Sep 27, 2026: not on the Helpdesk pages read
- Sep 28, 2026: not on the Helpdesk pages read
- Sep 29, 2026: not on the Helpdesk pages read
- Sep 30, 2026: not on the Helpdesk pages read
- Oct 1, 2026: not on the Helpdesk pages read
- Oct 2, 2026: not on the Helpdesk pages read
- Oct 3, 2026: not on the Helpdesk pages read
- Oct 4, 2026: not on the Helpdesk pages read
- Oct 5, 2026: not on the Helpdesk pages read
- Oct 6, 2026: not on the Helpdesk pages read
- Oct 7, 2026: not on the Helpdesk pages read
- Oct 8, 2026: not on the Helpdesk pages read
- Oct 9, 2026: not on the Helpdesk pages read
- Oct 10, 2026: not on the Helpdesk pages read
- Oct 11, 2026: not on the Helpdesk pages read
- Oct 12, 2026: not on the Helpdesk pages read
- Oct 13, 2026: not on the Helpdesk pages read
- Oct 14, 2026: not on the Helpdesk pages read
- Oct 15, 2026: not on the Helpdesk pages read
- Oct 16, 2026: not on the Helpdesk pages read
- Oct 17, 2026: not on the Helpdesk pages read
- Oct 18, 2026: not on the Helpdesk pages read
- Oct 19, 2026: not on the Helpdesk pages read
- Oct 20, 2026: not on the Helpdesk pages read
- Oct 21, 2026: not on the Helpdesk pages read
- Oct 22, 2026: #210 in Helpdesk
- Oct 23, 2026: #214 in Helpdesk
- Oct 24, 2026: #213 in Helpdesk
- Oct 25, 2026: #213 in Helpdesk
- Oct 26, 2026: #213 in Helpdesk
- Oct 27, 2026: #215 in Helpdesk
- Oct 28, 2026: #215 in Helpdesk
- Oct 29, 2026: #215 in Helpdesk
- Oct 30, 2026: the Helpdesk listing was not read in full
- Oct 31, 2026: #217 in Helpdesk
Its best position on the Shopify App Store Helpdesk listing each day. Shaded days: the listing was not read in full, or TideReply was not on the pages read.
TideReply reach, by day
Show the daily numbers
- Aug 3, 2026: no tracked-store count
- Aug 4, 2026: no tracked-store count
- Aug 5, 2026: no tracked-store count
- Aug 6, 2026: no tracked-store count
- Aug 7, 2026: no tracked-store count
- Aug 8, 2026: no tracked-store count
- Aug 9, 2026: no tracked-store count
- Aug 10, 2026: no tracked-store count
- Aug 11, 2026: no tracked-store count
- Aug 12, 2026: no tracked-store count
- Aug 13, 2026: no tracked-store count
- Aug 14, 2026: no tracked-store count
- Aug 15, 2026: no tracked-store count
- Aug 16, 2026: no tracked-store count
- Aug 17, 2026: no tracked-store count
- Aug 18, 2026: no tracked-store count
- Aug 19, 2026: no tracked-store count
- Aug 20, 2026: no tracked-store count
- Aug 21, 2026: no tracked-store count
- Aug 22, 2026: no tracked-store count
- Aug 23, 2026: no tracked-store count
- Aug 24, 2026: no tracked-store count
- Aug 25, 2026: no tracked-store count
- Aug 26, 2026: no tracked-store count
- Aug 27, 2026: no tracked-store count
- Aug 28, 2026: no tracked-store count
- Aug 29, 2026: no tracked-store count
- Aug 30, 2026: no tracked-store count
- Aug 31, 2026: no tracked-store count
- Sep 1, 2026: no tracked-store count
- Sep 2, 2026: no tracked-store count
- Sep 3, 2026: no tracked-store count
- Sep 4, 2026: no tracked-store count
- Sep 5, 2026: no tracked-store count
- Sep 6, 2026: no tracked-store count
- Sep 7, 2026: no tracked-store count
- Sep 8, 2026: no tracked-store count
- Sep 9, 2026: no tracked-store count
- Sep 10, 2026: no tracked-store count
- Sep 11, 2026: no tracked-store count
- Sep 12, 2026: no tracked-store count
- Sep 13, 2026: no tracked-store count
- Sep 14, 2026: no tracked-store count
- Sep 15, 2026: no tracked-store count
- Sep 16, 2026: no tracked-store count
- Sep 17, 2026: no tracked-store count
- Sep 18, 2026: no tracked-store count
- Sep 19, 2026: no tracked-store count
- Sep 20, 2026: no tracked-store count
- Sep 21, 2026: no tracked-store count
- Sep 22, 2026: no tracked-store count
- Sep 23, 2026: no tracked-store count
- Sep 24, 2026: no tracked-store count
- Sep 25, 2026: no tracked-store count
- Sep 26, 2026: no tracked-store count
- Sep 27, 2026: no tracked-store count
- Sep 28, 2026: no tracked-store count
- Sep 29, 2026: no tracked-store count
- Sep 30, 2026: no tracked-store count
- Oct 1, 2026: no tracked-store count
- Oct 2, 2026: no tracked-store count
- Oct 3, 2026: no tracked-store count
- Oct 4, 2026: no tracked-store count
- Oct 5, 2026: no tracked-store count
- Oct 6, 2026: no tracked-store count
- Oct 7, 2026: no tracked-store count
- Oct 8, 2026: no tracked-store count
- Oct 9, 2026: no tracked-store count
- Oct 10, 2026: no tracked-store count
- Oct 11, 2026: no tracked-store count
- Oct 12, 2026: no tracked-store count
- Oct 13, 2026: no tracked-store count
- Oct 14, 2026: no tracked-store count
- Oct 15, 2026: no tracked-store count
- Oct 16, 2026: no tracked-store count
- Oct 17, 2026: no tracked-store count
- Oct 18, 2026: no tracked-store count
- Oct 19, 2026: no tracked-store count
- Oct 20, 2026: no tracked-store count
- Oct 21, 2026: no tracked-store count
- Oct 22, 2026: no tracked-store count
- Oct 23, 2026: no tracked-store count
- Oct 24, 2026: no tracked-store count
- Oct 25, 2026: no tracked-store count
- Oct 26, 2026: no tracked-store count
- Oct 27, 2026: no tracked-store count
- Oct 28, 2026: no tracked-store count
- Oct 29, 2026: no tracked-store count
- Oct 30, 2026: 0% of tracked stores
- Oct 31, 2026: 0% of tracked stores
Stores running TideReply over the Shopify stores Shoplist crawled in the 30 days before. Counted daily from Oct 30, 2026.
Stores adding and removing TideReply, by week
Show the weekly numbers
| Week of | Added or back | Removed | Net | Notes |
|---|---|---|---|---|
| Jul 13, 2026 | 0 | 0 | 0 | Estimated |
| Jul 20, 2026 | 0 | 0 | 0 | Estimated |
| Jul 27, 2026 | 0 | 0 | 0 | Estimated |
| Aug 3, 2026 | 0 | 0 | 0 | Estimated |
| Aug 10, 2026 | 0 | 0 | 0 | Estimated |
| Aug 17, 2026 | 0 | 0 | 0 | Estimated |
| Aug 24, 2026 | 0 | 0 | 0 | Estimated |
| Aug 31, 2026 | 0 | 0 | 0 | Estimated |
| Sep 7, 2026 | 0 | 0 | 0 | Estimated |
| Sep 14, 2026 | 0 | 0 | 0 | Estimated |
| Sep 21, 2026 | 0 | 0 | 0 | Estimated |
| Sep 28, 2026 | 0 | 0 | 0 | Estimated |
| Oct 5, 2026 | 0 | 0 | 0 | Estimated |
| Oct 12, 2026 | 0 | 0 | 0 | Estimated |
| Oct 19, 2026 | 0 | 0 | 0 | Estimated |
Stores by country
Not enough data: none of its stores has a known country among the US, UK, Canada, Australia and Germany yet.
TideReply pricing
- Essential
- 1,200 a year on the yearly plan
- 100 AI conversations a month
- AI chat trained on your store
- Order tracking in chat
- $39/month
- Growth
- 500 AI conversations a month
- 6,000 a year on the yearly plan
- Everything in Essential
- $199/month
- Scale
- 1,200 AI conversations a month
- 14,400 a year on the yearly plan
- Everything in Essential
- $479/month
Recent TideReply activity
Store movement comes from Sonar's storefront scans; listing changes come from the Shopify App Store page.
App Store listing
Listing changes
Pricing
Detected Oct 3, 2026
Pricing plan removed +3 more
Starter — $39/month · 7-day free trial
Essential — $39/month · 7-day free trial
Growth — $199/month
+1 more change in this update
Alternatives to TideReply
Apps merchants weigh against TideReply, with their own detected stores and ratings.
Live Chat boosted with Chatbots, Messenger, and Instagram
ChatHelpdesk
16K
ChatHelpdesk
ChatHelpdesk
ChatHelpdesk
ChatHelpdesk
ChatHelpdesk
TideReply screenshots and video
About TideReply
AI support chat trained on your store. It answers questions and order status, with human takeover.
TideReply adds an AI support chat to your storefront, trained on your products, pages, policies, and FAQ. Customers get instant answers in their own language. Shoppers can ask about their own order and see fulfillment and tracking status after their order number and email are verified. When AI is not enough, the conversation hands off to you for live chat, and email support is included. Setup is one click via a theme app extension, and your catalog stays in sync automatically.
Listing highlights
- AI chat answers customer questions from your products, pages, and policies
- Customers can check their order status and tracking inside the chat
- Take over any conversation live when a customer needs a human
- Replies in the customer's language automatically
- Set up in one click from the theme editor, no coding needed
Features
Channels
- Chatbot
- Live chat
Customization
- Chat window
- Color and font
- Welcome messages
Automated responses
- FAQs
- Greetings
- Order updates
Real-time messaging
- AI chatbots
- Live chat
Workflow automation
- AI responses
- Auto-reply
- Escalation
- Multi-language
- Order tracking
How Shoplist knows
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows TideReply on a store, it is there.
- Counts are based on Shoplist's latest available public crawl signal dated October 13, 2026.
- Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
- Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
- Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.
Questions about TideReply
- Has Shoplist detected stores using TideReply yet?
- Shoplist has not yet found reliable public storefront evidence for TideReply. The page tracks first merchant evidence as it appears.
- What does first-adopter watch mean?
- It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, pricing, and listing changes.
- Can I get alerts when stores start using TideReply?
- Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for TideReply.
Keep exploring
Compare
TideReply vs Tidio: AI Chatbot & Live Chat
Detected stores, store movement, ratings and pricing side by side.
Developer
Evorbi MB
Every app Evorbi MB publishes, with their detected reach.
Rankings
Top apps by category
The ten apps gaining the most detected installs in each category.
Directory
All Shopify apps
Browse every app Shoplist tracks, by category, rating, and reach.
Keep watching TideReply.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
