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  1. Home
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  3. Tidio: AI Chatbot & Live Chat
Tidio: AI Chatbot & Live Chat logo

Shopify Stores Using Tidio: AI Chatbot & Live Chat

Chat & Helpdesk

Updated August 25, 2026

Watch

4.7 (2.7K reviews)

By TIDIO LLC

Shoplist detects stores using Tidio: AI Chatbot & Live Chat, plus merchant movement, co-installed apps, reviews, pricing, alternatives, and methodology.

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Is this your app? Verify as part of the Tidio: AI Chatbot & Live Chat team — it doesn't change this public page. It unlocks the Owner Lens: who's installing, who's leaving, what competitors changed this week.

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  • Signals
  • Momentum
  • Adoption
  • Activity
  • Market
  • Reviews
  • Media
  • About
  • Method
  • FAQ

Shoplist public signals

What is visible for Tidio: AI Chatbot & Live Chat right now

Data checked August 26, 2026

#7 in Store management

Last listing check today, 221 re-detections this week

Detected stores

18,821

15 public rows shown

Reviews

2,652 public reviews

4.7 average rating

Momentum

60 Watch

+35% installs vs. the app-store average over the latest 28 days

Latest review

August 21, 2026

Watch95% data confidence

60 momentum score

+35% installs vs. the app-store average over the latest 28 days. This can reflect seasonality, category shifts, or competitor movement.

247 installs

Momentum inputs

28d installs

538

Prev. 28d

432

New 28d

273

30d reviews

20

The trend percentage compares this app's share of all installs Shoplist observed across the app store in each 28-day window, so it can move differently than the raw install counts above.

Installs
100
Growth
75
Adoption
100
Reviews
90
Fit
84

Quick answer

As of August 25, 2026, Shoplist detects 18,821 Shopify stores using Tidio: AI Chatbot & Live Chat. The public page shows 15 example merchants. Shoplist also tracks category, country, product-count, co-installed app, review, pricing, and listing-change signals when available.

Public merchant index

Every store running Tidio: AI Chatbot & Live Chat, on tap.

Search 19K merchants by category, country, traffic rank, install date, revenue band, and 40+ other filters. Below is a sample slice — sign up to unlock and export.

Open full table
Search 19K stores...
Country · US, GB, CARevenue · $1M+CategoryAdd filter
19K matching
StoreCategoryCountryShopRank# AppsInstalled
Adina Eden logo
Adina Eden

www.adinaeden.com

Apparel & Accessories🇺🇸US# 29119Apr 2025
FOSTANI logo
FOSTANI

fostani.com

Apparel & Accessories🇺🇸US# 40220Oct 2025
4ocean logo
4ocean

www.4ocean.com

Arts & Entertainment🇺🇸US# 43521Aug 2026
K2 Industries logo
K2 Industries

www.k2-industries.com

Vehicles & Parts🇺🇸US# 36620May 2026
Sowears logo
Sowears

sowears.net

Apparel & Accessories🇺🇸US# 55328Oct 2025
Locatel Health & Wellness Online Store logo
Locatel Health & Wellness Online Store

www.locatelonline.com

Health & Beauty🇺🇸US# 5509Nov 2025
NOIRFONCE logo
NOIRFONCE

noirfonce.eu

Apparel & Accessories🇪🇸ES# 5009Oct 2025
GUESS PANAMA | WEB OFICIAL logo
GUESS PANAMA | WEB OFICIAL

guesspanama.com

Apparel & Accessories🇵🇦PA# 4667Oct 2025
Toolup logo
Toolup

toolup.com

Hardware🇺🇸US# 70818May 2026
HoneyBug  logo
HoneyBug

www.shophoneybug.com

Baby & Toddler🇺🇸US# 70711Oct 2025
Best Buy Furniture logo
Best Buy Furniture

bestbuy-furniture.com

Furniture🇺🇸US# 6851Jun 2026
Luxury Promise logo
Luxury Promise

luxurypromise.com

Apparel & Accessories🇬🇧GB# 64111Oct 2025
De Gele Flamingo NL logo
De Gele Flamingo NL

degeleflamingo.nl

Uncategorized🇧🇪BE# 9959Jul 2026
Neon Mfg. logo
Neon Mfg.

neonmfg.com

Home & Garden🇨🇦CA# 9695Oct 2025
HB LONDON logo
HB LONDON

www.hblondon.uk

Apparel & Accessories🇬🇧GB# 1,04712Feb 2025

19K more stores are hidden

Create a free account to unlock your first 25 stores — pre-filtered to the ones worth contacting — or upgrade to export all 19K to CSV.

Unlock freeSee plans

or get Tidio: AI Chatbot & Live Chat's weekly pulse by email

Weekly pulse

Get Tidio: AI Chatbot & Live Chat's weekly pulse

Activity and changes

Recent signals for Tidio: AI Chatbot & Live Chat

Shoplist groups public crawl signals into observed store movement and Shopify App Store listing changes. No longer detected means Tidio: AI Chatbot & Live Chat stopped appearing in the public storefront evidence Shoplist tracks.

New 28d

273

Redetected

265

897 stores no longer detected this month

Track which accounts cooled off and what showed up in the same storefront stack next.

See all 897, and which now show a competitor

Observed in recent scans

Recently detected

The Stem Company logoThe Stem CompanyHealth & BeautyFirst seen Aug 26, 2026Cabazes.pt logoCabazes.ptGift CardsFirst seen Aug 26, 2026Infiniti Addicts logoInfiniti AddictsVehicles & PartsFirst seen Aug 26, 2026Americas ViTour Tire logoAmericas ViTour TireVehicles & PartsFirst seen Aug 26, 2026Its All Good Seasoning logoIts All Good SeasoningFood, Beverages & TobaccoFirst seen Aug 26, 2026

Missing in latest scans

No longer detected

Previously showed Tidio: AI Chatbot & Live Chat signals.

Perfect Petals logoPerfect PetalsHome & GardenNo longer detected Jun 2, 2026Viviero3d logoViviero3dHome & GardenNo longer detected Jun 2, 2026M&Mettle & BloomShopify brandNo longer detected Jun 2, 2026Loveydress logoLoveydressApparel & AccessoriesNo longer detected Jun 2, 2026

App Store listing

Listing changes

2 updates

Detected Aug 25, 2026

App name changed +4 more

Positioning

App name changed

Tidio ‑ Live Chat & AI ChatbotTidio: AI Chatbot & Live Chat

Listing title changed

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.Your AI agent answers, acts on orders and sells. Your team steps in only when it matters.

Description rewritten

Description rewritten

+2 more changes in this update

Detected Aug 22, 2026

Featured collections changed 5x this week

Positioning

Featured collections changed

Build a businessHarness the powers of AI

Adoption footprint

Category, country, and product-count distribution

Top categories

Apparel & Accessories4K
Home & Garden2.4K
Health & Beauty2.2K
Food, Beverages & Tobacco1.1K
Electronics815

Stores by product count

Brands using Tidio: AI Chatbot & Live Chat, grouped by product count

11-504.7K
51-1002.5K
201-5002.5K
101-2002.5K
1-101.9K

Detected stores by country

Top 5

Current public merchant geography.

🇺🇸1.United States
45.2%
🇬🇧2.United Kingdom
9.7%
🇨🇦3.Canada
6.6%
🇦🇺4.Australia
6.4%
5.Unknown
3.1%

Co-detected app stacks

Klaviyo: Email Marketing & SMS logo

Klaviyo: Email Marketing & SMS

Email, SMS, and more - a unified customer platform

4.5(4.8K)

7.6K co-installs

Judge.me Product Reviews App logo

Judge.me Product Reviews App

Product reviews with free photos & videos for social proof

5(64K)

6.3K co-installs

Klaviyo: Product Reviews logo

Klaviyo: Product Reviews

4.7(246)

5.9K co-installs

Shopify Inbox logo

Shopify Inbox

Connect with customers and drive sales with chat– for free

4.6(8.1K)

4.7K co-installs

Zipify Landing Page Builder logo

Zipify Landing Page Builder

Build High-Converting Sales Funnels, Product & Landing Pages

4.7(837)

3.5K co-installs

Loop Returns & Exchanges logo

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

4.6(452)

3.1K co-installs

Alternatives and adjacent apps

Related Shopify apps worth comparing

Compare appsCompare Tidio: AI Chatbot & Live Chat with Chatbase

Moving in this category

Related apps to keep on the board

Details locked

Chatbase

Free plan

LiveSupporti ‑ Live Chat

Free plan

Shopify Inbox

195K detected stores

Chatbase logo

Chatbase

ChatHelpdesk
4.9(55)
Free plan
LiveSupporti ‑ Live Chat logo

LiveSupporti ‑ Live Chat

Live Chat for your Shopify store

ChatHelpdesk
3.8(10)
Free plan
Shopify Inbox logo

Shopify Inbox

Connect with customers and drive sales with chat– for free

Chat
4.6(8.1K)
195K detected stores
BestChat: AI Chatbot+Live Chat logo

BestChat: AI Chatbot+Live Chat

The efficiency bridge between you and your customers.

Chat
4.8(250)
Free plan360 detected stores
Taggo AI Agent logo

Taggo AI Agent

ChatHelpdesk
5(6)
Free plan
CA

Chatty AI Chatbot & Live Chat

ChatFAQ
4.9(3.3K)
Free plan4K detected stores

Reviews and velocity

Public review signals

Rating

4.7

Reviews

2.7K

Latest

Aug 21, 2026

Reviews added by month

Recent public review volume from Shoplist crawl history.

Peak 46

Mar 2026

+4 vs prior

Mar 202643reviews

Apr 2026

-7 vs prior

Apr 202636reviews

May 2026

+10 vs prior

May 202646reviews

Jun 2026

-13 vs prior

Jun 202633reviews

Jul 2026

-2 vs prior

Jul 202631reviews

Aug 2026

-18 vs prior

Aug 202613reviews

Pricing

Pricing and plan posture

Free

$0
  • Flows: with up to 100 visitors/mo
  • Live Chat - conversations with 50 users
  • Mobile app
  • Social media integrations

Customer Service

$29
  • All Free plan features
  • Analytics
  • Live chat support (24/5)
  • Live visitors list

Flows

$29
  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Live chat support (24/5)

Lyro AI Chatbot

$39
  • All Free plan features
  • Live chat support (24/5)
  • Lyro tasks
  • Native Shopify actions
Automatically solve customer questions with Tidio's AI, Lyro
Get more loyal customers with sales and support automation
Manage and resolve requests with a simple live chat and helpdesk
Connect your Instagram, Messenger, Live chat, and email inboxes
+ 1 more

App-store listing

About Tidio: AI Chatbot & Live Chat

Your AI agent answers, acts on orders and sells. Your team steps in only when it matters.

More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox.

Listing highlights

  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

Features

Channels

Chatbot
Contact form
Email
FAQs
Live chat
Self-service
Social media

Customization

Agent avatar
Business hours
Chat assignment
Chat buttons
Chat flows
Chat window
Color and font
Show moreShow less
Emojis and stickers
Tagging
Welcome messages

Automated responses

Cart recovery
Cross-sell
Discounts
FAQs
Greetings
Product recommendations
Quick replies
Show moreShow less
Surveys
Upsell

Real-time messaging

AI chatbots
Agent analytics
Email chat
File upload
Live chat
Multi-language
Push notifications
Show moreShow less
Social media
Video calls

Workflow automation

AI responses
Analytics
Auto-assign
Auto-reply
Customer notifications
Escalation
Feedback surveys
Show moreShow less
Multi-language
Order tracking
Reports
Response templates
Rule-based triggers
Spam detection
Tagging
Ticketing
Unified inbox

Developer and listing facts

Developer
TIDIO LLC
Launch
July 14, 2014
Shoplist category
Marketing Automation
Shopify category
Chat
Languages
English, German, French, Italian, Portuguese (Brazil), Spanish, Dutch, Swedish, Norwegian, Slovenian, Polish
View Shopify listing

Methodology

How to read these signals

Counts are based on Shoplist's latest available public crawl signal dated August 25, 2026.

18,821 detected stores means Shoplist found current public storefront evidence connecting those stores to this app. This is detection-based and is not a developer-provided customer list.

Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.

Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

FAQ

Questions about Tidio: AI Chatbot & Live Chat

How many Shopify stores use Tidio: AI Chatbot & Live Chat?

Shoplist currently detects public evidence of 18,821 Shopify stores using Tidio: AI Chatbot & Live Chat. This page shows 15 public merchant rows where the linked brand profile has enough public data to display.

Which Shopify stores use Tidio: AI Chatbot & Live Chat?

This page shows 15 public example merchants using Tidio: AI Chatbot & Live Chat. The full workflow adds filters, exports, contacts, and monitoring.

What apps are commonly used with Tidio: AI Chatbot & Live Chat?

Shoplist tracks co-installed and related Shopify apps so teams can find merchants using Tidio: AI Chatbot & Live Chat alongside complementary tools.

Can I export stores using Tidio: AI Chatbot & Live Chat?

Yes. Signup unlocks export, filtering, contacts availability, and alert workflows for stores using Tidio: AI Chatbot & Live Chat.

How does Shoplist detect Tidio: AI Chatbot & Live Chat?

Shoplist uses cautious public detection language. A detected store means public storefront evidence currently connects the merchant to the app; it is not a contract, revenue, or developer-reported adoption claim.

Turn Tidio: AI Chatbot & Live Chat detections into a workflow

Unlock merchant filtering, contacts availability, app-stack filters, monitoring, and exports.

Export 19K stores using Tidio: AI Chatbot & Live Chat

App Health Score

87/100
Excellent

App Health Score

Adoption footprintExcellent signal
Unlock the breakdown + how to improve →
Install momentumSolid signal
Unlock the breakdown + how to improve →
Review velocity + ratingStrong signal
Unlock the breakdown + how to improve →
Listing freshnessExcellent signal
Unlock the breakdown + how to improve →
Pricing postureExcellent signal
Unlock the breakdown + how to improve →