About this app
Launched: Jun 21, 2022, 12:00:00 AM
All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.
Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app.
- Manage & respond to all messages across channels and stores in one single inbox.
- Automate your support & solve customers’ questions with the NestDesk AI chatbot.
- Share product recommendations, browse inventory & create orders while chatting.
- Make powerful self-service widget with Helpdesk, order tracking & order action.
- Have customer profiles, preview carts & track website visitors in real-time.
Features
Channels
Chatbot
Self-service
Live chat
FAQs
Help center
Real-time messaging
File upload
Live chat
AI chatbots
Email chat
Multi-language
Behavior tracking
Customer insights
Automated responses
Quick replies
Greetings
Order updates
Cross-sell
Upsell
FAQs
Product recommendations
Workflow automation
Unified inbox
Analytics
Reports
Customer notifications
Auto-assign
Auto-reply
Tagging
Customization
Emojis and stickers
Agent avatar
Welcome messages
Chat assignment
Chat buttons
Tagging
Business hours
Pricing Plans
FREE
0
- Unlimited conversations
- 1 agent as admin
- 1 store integration
- 1 Facebook integration
- Live chat customization
- Browser notifications
- Mobile app
BASIC
5.99
- Unlimited conversations & agents
- 2 stores & FB integrations
- Live visitor data
- Automation rules
