Reamaze Live Chat Helpdesk CRM
Customer service, chatbot, live chat, ticketing, FAQ platform
267 Ratings
4.7
About this app
Launched: Apr 1, 2014, 12:00:00 AM
Grow your business and retain happier customers with AI powered customer support, live chat, and CRM
Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.
- Unify email, social, SMS, voice conversations for all stores in a single inbox
- Manage, modify, and create Shopify orders directly in customer support and chats
- Use AI to create replies, write FAQ articles, build chatbots, and even summarize
- Automate common tasks and patterns with data and rules to save time
- Satisfaction surveys, status pages, push notifications to keep customers engaged
Features
Channels
SMS
Email
FAQs
Self-service
Phone
Social media
Live chat
Real-time messaging
Real-time translation
Push notifications
AI chatbots
Multi-language
SMS
Social media
Live chat
Automated responses
FAQs
Send transcript
Product recommendations
Quick replies
Surveys
Greetings
Upsell
Workflow automation
Analytics
Multi-store
Ticketing
Spam detection
Auto-reply
Escalation
Unified inbox
Customization
Welcome messages
Tagging
Color and font
Chat assignment
Chat window
Chat buttons
Business hours
Pricing Plans
Re:amaze Basic
29
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
Re:amaze Pro
49
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
