Media
About this app
Launched: Dec 31, 2023, 12:00:00 AM
Helpdesk & chat inbox by the ex-Lifetimely founders
Hey, Karri the founder here. I built this helpdesk because other support tools weren't improving much, but their prices kept climbing. It connects all your channels and live chat inbox into one single helpdesk. Comes with handy AI that hides spam comments, suggests replies, and helps manage tickets across email, socials, and your live chat widget. You can check orders, issue refunds, and cancel orders – all within this helpdesk. The best part? No limits on agents or tickets.
- Real-time order, shipping, and purchase history inside your helpdesk inbox
- Get AI-drafted replies for every email & live chat ticket in your inbox
- Auto-hide spammy social-media ad comments with AI
- All the core helpdesk features your team will love (macros, automations, views)
- Role management, reporting and custom inbox views for support managers
Features
Customization
Tagging
Chat buttons
Chat window
Color and font
Welcome messages
Chat flows
Agent avatar
Automated responses
Send transcript
Order updates
Greetings
Quick replies
Real-time messaging
Email chat
Live chat
Social media
Agent analytics
Multi-language
Voice support
Workflow automation
Order tracking
Ticketing
Response templates
Unified inbox
Reports
Escalation
Feedback surveys
Channels
Phone
Email
Live chat
Social media
