About this app
Launched: Jun 7, 2021, 12:00:00 AM
All-in-one AI live chat with inbox, chatbot, team messenger, and pop-ups to engage with customers.
You shouldn’t need so many tools and subscriptions just to talk to your customers. Channel Talk reduces your tech stack to a single all-in-one tool with customer support, team messenger, and marketing. Speed up and reduce the cost of customer support through unlimited live chat and team chat. Communicate with your teammates seamlessly through team messenger. Reduce repeat inquiries and save your time through our AI tools and chatbot. Turn visitors into regulars with Channel Talk.
- Unlimited Live Chat & Team Chat - quality customer support
- AI Agent ALF - resolve repetitive inquiries with AI and convert customers
- Team Messenger - communicate with your teammates anywhere in the world
- Customer Relationship Management (CRM) - identify customers and collect leads
- Marketing & Chatbots - unlimited chatbot messages, customizations and automation
Features
Automated responses
Greetings
Shipping alerts
Product recommendations
FAQs
Quick replies
Order updates
Channels
FAQs
Self-service
Live chat
Chatbot
Email
Help center
Real-time messaging
Live chat
AI chatbots
Video calls
Email chat
Customization
Welcome messages
Chat buttons
Emojis and stickers
Chat flows
Business hours
Color and font
Chat window
Workflow automation
Order tracking
Auto-reply
Customer notifications
Ticketing
Analytics
Feedback surveys
AI responses
Pricing Plans
Free Plan
0
- Unlimited customer live chat
- Unlimited team chat
- Integrations with Email, Instagram
- Custom chat widget
Early Stage
36
- 1,000 profiles
- 5 basic seats
- 2 operator seats (add more as needed)
- Everything on the Free Plan
- Add-ons:
- Chatbot, CRM, Analytics, Marketing
