Helpdesk
SupportReply Shopify App: Pricing & Alternatives
Key signals for SupportReply
Shoplist has not found SupportReply on a storefront yet, so it tracks the app through pricing instead. Storefront detections will appear here as soon as Sonar finds them.
Sonar hasn’t found SupportReply on a storefront yet. Admin-only and server-side apps rarely leave a storefront trace.
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SupportReply store movement
Only stores that really changed their app stack count: a store Shoplist crawled for the first time, or a new detector recognizing SupportReply where it already ran, never moves these numbers. As of Oct 31, 2026.
Not on this week’s Shopify App Charts. The charts publish every Monday.
Is SupportReply yours? Claim it free to follow its charts, signals and the stores adding and dropping it. Claim SupportReply
Net stores, last 28 days
0Estimated
0 added · 0 came back · 0 removed
Reach
0%
of the stores Shoplist tracks · 0 stores today
Review pace, last 28 days
Not enough data: no App Store review count from 28 days ago
Loyalty, as reported by reviewers
Not enough data: fewer than 20 reviews in the last year say how long the reviewer has used it
Big-brand share
Not enough data: fewer than 150 of its stores have a known size
SupportReply in Helpdesk, by day
Show the daily numbers
- Aug 3, 2026: the Helpdesk listing was not read in full
- Aug 4, 2026: the Helpdesk listing was not read in full
- Aug 5, 2026: the Helpdesk listing was not read in full
- Aug 6, 2026: the Helpdesk listing was not read in full
- Aug 7, 2026: the Helpdesk listing was not read in full
- Aug 8, 2026: the Helpdesk listing was not read in full
- Aug 9, 2026: the Helpdesk listing was not read in full
- Aug 10, 2026: the Helpdesk listing was not read in full
- Aug 11, 2026: the Helpdesk listing was not read in full
- Aug 12, 2026: the Helpdesk listing was not read in full
- Aug 13, 2026: the Helpdesk listing was not read in full
- Aug 14, 2026: the Helpdesk listing was not read in full
- Aug 15, 2026: the Helpdesk listing was not read in full
- Aug 16, 2026: the Helpdesk listing was not read in full
- Aug 17, 2026: the Helpdesk listing was not read in full
- Aug 18, 2026: the Helpdesk listing was not read in full
- Aug 19, 2026: the Helpdesk listing was not read in full
- Aug 20, 2026: the Helpdesk listing was not read in full
- Aug 21, 2026: the Helpdesk listing was not read in full
- Aug 22, 2026: the Helpdesk listing was not read in full
- Aug 23, 2026: the Helpdesk listing was not read in full
- Aug 24, 2026: the Helpdesk listing was not read in full
- Aug 25, 2026: the Helpdesk listing was not read in full
- Aug 26, 2026: the Helpdesk listing was not read in full
- Aug 27, 2026: the Helpdesk listing was not read in full
- Aug 28, 2026: the Helpdesk listing was not read in full
- Aug 29, 2026: the Helpdesk listing was not read in full
- Aug 30, 2026: the Helpdesk listing was not read in full
- Aug 31, 2026: the Helpdesk listing was not read in full
- Sep 1, 2026: the Helpdesk listing was not read in full
- Sep 2, 2026: the Helpdesk listing was not read in full
- Sep 3, 2026: #187 in Helpdesk
- Sep 4, 2026: #191 in Helpdesk
- Sep 5, 2026: #191 in Helpdesk
- Sep 6, 2026: #191 in Helpdesk
- Sep 7, 2026: #191 in Helpdesk
- Sep 8, 2026: #192 in Helpdesk
- Sep 9, 2026: #190 in Helpdesk
- Sep 10, 2026: #191 in Helpdesk
- Sep 11, 2026: #191 in Helpdesk
- Sep 12, 2026: #193 in Helpdesk
- Sep 13, 2026: #194 in Helpdesk
- Sep 14, 2026: #194 in Helpdesk
- Sep 15, 2026: #195 in Helpdesk
- Sep 16, 2026: #194 in Helpdesk
- Sep 17, 2026: #193 in Helpdesk
- Sep 18, 2026: #229 in Helpdesk
- Sep 19, 2026: #228 in Helpdesk
- Sep 20, 2026: #228 in Helpdesk
- Sep 21, 2026: #227 in Helpdesk
- Sep 22, 2026: #230 in Helpdesk
- Sep 23, 2026: #229 in Helpdesk
- Sep 24, 2026: #229 in Helpdesk
- Sep 25, 2026: #232 in Helpdesk
- Sep 26, 2026: #234 in Helpdesk
- Sep 27, 2026: #234 in Helpdesk
- Sep 28, 2026: #234 in Helpdesk
- Sep 29, 2026: #235 in Helpdesk
- Sep 30, 2026: #235 in Helpdesk
- Oct 1, 2026: #235 in Helpdesk
- Oct 2, 2026: #236 in Helpdesk
- Oct 3, 2026: #237 in Helpdesk
- Oct 4, 2026: #237 in Helpdesk
- Oct 5, 2026: #238 in Helpdesk
- Oct 6, 2026: #241 in Helpdesk
- Oct 7, 2026: #243 in Helpdesk
- Oct 8, 2026: #246 in Helpdesk
- Oct 9, 2026: #247 in Helpdesk
- Oct 10, 2026: #248 in Helpdesk
- Oct 11, 2026: #249 in Helpdesk
- Oct 12, 2026: #249 in Helpdesk
- Oct 13, 2026: #251 in Helpdesk
- Oct 14, 2026: #250 in Helpdesk
- Oct 15, 2026: #254 in Helpdesk
- Oct 16, 2026: #253 in Helpdesk
- Oct 17, 2026: #255 in Helpdesk
- Oct 18, 2026: #255 in Helpdesk
- Oct 19, 2026: #255 in Helpdesk
- Oct 20, 2026: #256 in Helpdesk
- Oct 21, 2026: #258 in Helpdesk
- Oct 22, 2026: #262 in Helpdesk
- Oct 23, 2026: #263 in Helpdesk
- Oct 24, 2026: #262 in Helpdesk
- Oct 25, 2026: #262 in Helpdesk
- Oct 26, 2026: #263 in Helpdesk
- Oct 27, 2026: #268 in Helpdesk
- Oct 28, 2026: #271 in Helpdesk
- Oct 29, 2026: #271 in Helpdesk
- Oct 30, 2026: the Helpdesk listing was not read in full
- Oct 31, 2026: #269 in Helpdesk
Its best position on the Shopify App Store Helpdesk listing each day. Shaded days: the listing was not read in full, or SupportReply was not on the pages read.
SupportReply reach, by day
Show the daily numbers
- Aug 3, 2026: no tracked-store count
- Aug 4, 2026: no tracked-store count
- Aug 5, 2026: no tracked-store count
- Aug 6, 2026: no tracked-store count
- Aug 7, 2026: no tracked-store count
- Aug 8, 2026: no tracked-store count
- Aug 9, 2026: no tracked-store count
- Aug 10, 2026: no tracked-store count
- Aug 11, 2026: no tracked-store count
- Aug 12, 2026: no tracked-store count
- Aug 13, 2026: no tracked-store count
- Aug 14, 2026: no tracked-store count
- Aug 15, 2026: no tracked-store count
- Aug 16, 2026: no tracked-store count
- Aug 17, 2026: no tracked-store count
- Aug 18, 2026: no tracked-store count
- Aug 19, 2026: no tracked-store count
- Aug 20, 2026: no tracked-store count
- Aug 21, 2026: no tracked-store count
- Aug 22, 2026: no tracked-store count
- Aug 23, 2026: no tracked-store count
- Aug 24, 2026: no tracked-store count
- Aug 25, 2026: no tracked-store count
- Aug 26, 2026: no tracked-store count
- Aug 27, 2026: no tracked-store count
- Aug 28, 2026: no tracked-store count
- Aug 29, 2026: no tracked-store count
- Aug 30, 2026: no tracked-store count
- Aug 31, 2026: no tracked-store count
- Sep 1, 2026: no tracked-store count
- Sep 2, 2026: no tracked-store count
- Sep 3, 2026: no tracked-store count
- Sep 4, 2026: no tracked-store count
- Sep 5, 2026: no tracked-store count
- Sep 6, 2026: no tracked-store count
- Sep 7, 2026: no tracked-store count
- Sep 8, 2026: no tracked-store count
- Sep 9, 2026: no tracked-store count
- Sep 10, 2026: no tracked-store count
- Sep 11, 2026: no tracked-store count
- Sep 12, 2026: no tracked-store count
- Sep 13, 2026: no tracked-store count
- Sep 14, 2026: no tracked-store count
- Sep 15, 2026: no tracked-store count
- Sep 16, 2026: no tracked-store count
- Sep 17, 2026: no tracked-store count
- Sep 18, 2026: no tracked-store count
- Sep 19, 2026: no tracked-store count
- Sep 20, 2026: no tracked-store count
- Sep 21, 2026: no tracked-store count
- Sep 22, 2026: no tracked-store count
- Sep 23, 2026: no tracked-store count
- Sep 24, 2026: no tracked-store count
- Sep 25, 2026: no tracked-store count
- Sep 26, 2026: no tracked-store count
- Sep 27, 2026: no tracked-store count
- Sep 28, 2026: no tracked-store count
- Sep 29, 2026: no tracked-store count
- Sep 30, 2026: no tracked-store count
- Oct 1, 2026: no tracked-store count
- Oct 2, 2026: no tracked-store count
- Oct 3, 2026: no tracked-store count
- Oct 4, 2026: no tracked-store count
- Oct 5, 2026: no tracked-store count
- Oct 6, 2026: no tracked-store count
- Oct 7, 2026: no tracked-store count
- Oct 8, 2026: no tracked-store count
- Oct 9, 2026: no tracked-store count
- Oct 10, 2026: no tracked-store count
- Oct 11, 2026: no tracked-store count
- Oct 12, 2026: no tracked-store count
- Oct 13, 2026: no tracked-store count
- Oct 14, 2026: no tracked-store count
- Oct 15, 2026: no tracked-store count
- Oct 16, 2026: no tracked-store count
- Oct 17, 2026: no tracked-store count
- Oct 18, 2026: no tracked-store count
- Oct 19, 2026: no tracked-store count
- Oct 20, 2026: no tracked-store count
- Oct 21, 2026: no tracked-store count
- Oct 22, 2026: no tracked-store count
- Oct 23, 2026: no tracked-store count
- Oct 24, 2026: no tracked-store count
- Oct 25, 2026: no tracked-store count
- Oct 26, 2026: no tracked-store count
- Oct 27, 2026: no tracked-store count
- Oct 28, 2026: no tracked-store count
- Oct 29, 2026: no tracked-store count
- Oct 30, 2026: 0% of tracked stores
- Oct 31, 2026: 0% of tracked stores
Stores running SupportReply over the stores Shoplist crawled in the 30 days before. Counted daily from Oct 30, 2026.
Stores adding and removing SupportReply, by week
Show the weekly numbers
| Week of | Added or back | Removed | Net | Notes |
|---|---|---|---|---|
| Jun 8, 2026 | 0 | 0 | 0 | Estimated |
| Jun 15, 2026 | 0 | 0 | 0 | Estimated |
| Jun 22, 2026 | 0 | 0 | 0 | Estimated |
| Jun 29, 2026 | 0 | 0 | 0 | Estimated |
| Jul 6, 2026 | 0 | 0 | 0 | Estimated |
| Jul 13, 2026 | 0 | 0 | 0 | Estimated |
| Jul 20, 2026 | 0 | 0 | 0 | Estimated |
| Jul 27, 2026 | 0 | 0 | 0 | Estimated |
| Aug 3, 2026 | 0 | 0 | 0 | Estimated |
| Aug 10, 2026 | 0 | 0 | 0 | Estimated |
| Aug 17, 2026 | 0 | 0 | 0 | Estimated |
| Aug 24, 2026 | 0 | 0 | 0 | Estimated |
| Aug 31, 2026 | 0 | 0 | 0 | Estimated |
| Sep 7, 2026 | 0 | 0 | 0 | Estimated |
| Sep 14, 2026 | 0 | 0 | 0 | Estimated |
| Sep 21, 2026 | 0 | 0 | 0 | Estimated |
| Sep 28, 2026 | 0 | 0 | 0 | Estimated |
| Oct 5, 2026 | 0 | 0 | 0 | Estimated |
| Oct 12, 2026 | 0 | 0 | 0 | Estimated |
| Oct 19, 2026 | 0 | 0 | 0 | Estimated |
Stores by country
Not enough data: none of its stores has a known country among the US, UK, Canada, Australia and Germany yet.
SupportReply pricing
- Start
- 50 Automated Replies per Month
- $4.99/month
- Grow
- 350 Automated Replies per Month
- $19.99/month
- Scale
- 1000 Automated Replies per Month
- $49.99/month
- Enterprise
- 10,000 Automated Replies per Month
- $199.99/month
Alternatives to SupportReply
Apps merchants weigh against SupportReply, with their own detected stores and ratings.
Helpdesk
Helpdesk
Helpdesk
Helpdesk
Helpdesk
SupportReply screenshots and video
About SupportReply
Reduce support time and improve customer satisfaction with instant Instagram support replies
Reply to Instagram DMs instantly with AI-powered support that boosts satisfaction and saves time. Customers get real-time shipping updates by entering their order number, or answers to FAQs you control. You can customize your bot’s name, set up tailored responses, and get notified when a human needs to step in. Fully embedded in Shopify and GDPR compliant, it frees your team from repetitive support so you can focus on growing your business.
Listing highlights
- Instantly reply to Instagram DMs with AI
- Provide real-time shipping updates using order number
- Customizable FAQ replies for common questions
- Your customers can request a human and you'll get notified in the app
- Customize your bot’s name to match your brand
Features
Channels
- Chatbot
- FAQs
- Live chat
- Self-service
- Social media
Workflow automation
- AI responses
- Auto-reply
- Escalation
- Multi-language
- Order tracking
How Shoplist knows
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows SupportReply on a store, it is there.
- Counts are based on Shoplist's latest available public crawl signal dated October 14, 2026.
- Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
- Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
- Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.
Questions about SupportReply
- Why might Shoplist not show detected stores for SupportReply?
- Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
- Does no public detection mean SupportReply has no users?
- No. It only means Shoplist has not found reliable public storefront evidence for SupportReply. pricing and developer data can still be useful signals.
- Can I monitor future public detections?
- Yes. Shoplist can monitor SupportReply for future public storefront detections and listing movement.
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Rankings
Top apps by category
The ten apps gaining the most detected installs in each category.
Directory
All Shopify apps
Browse every app Shoplist tracks, by category, rating, and reach.
Keep watching SupportReply.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
