ShieldDesk logo

ShieldDesk Shopify App: Pricing, Features & First-Adopter Watch

Helpdesk

By Approid Tech

Launched May 18, 2026. Shoplist is monitoring first merchant evidence, pricing, and feature details for this Shopify app.

Shoplist public signals

What is visible for ShieldDesk right now

Monitoring status

First-adopter watch

Monitoring first merchant evidence

Quick answer

ShieldDesk launched on May 18, 2026. Shoplist is monitoring first public merchant evidence and pricing changes.

Pricing

Pricing and plan posture

Free

Free
  • 50 messages per month
  • AI classification
  • Draft replies

Starter

$9
  • 1000 messages per month
  • AI classification
  • Draft replies
  • Auto-resolve order queries

Pro

$19
  • 5000 messages per month
  • AI classification
  • Draft replies
  • Auto-resolve order queries

Business

$49
  • 20000 messages per month
  • AI classification
  • Draft replies
  • Auto-resolve order queries

App-store listing

About ShieldDesk

AI inbox that classifies messages, drafts replies, and auto-resolves order queries

ShieldDesk automatically processes every customer contact form message. It classifies the intent, fetches real order data from your store, and drafts a professional reply. Order status queries are resolved instantly without any human involvement. Track tickets saved, hours saved, and money saved each month in the built-in savings dashboard.

Listing highlights

  • AI classifies every message by intent automatically
  • Draft replies generated using real order history
  • Order status queries auto-resolved with live tracking
  • Spam and abuse messages detected and filtered out
  • Dashboard shows tickets and hours you have saved

Features

Channels

Email
Contact form

Workflow automation

Auto-reply
AI responses
Spam detection
ShieldDesk- AI support that works while you sleep
ShieldDesk customer inbox showing AI message classification
AI draft reply generated from real order data
Savings dashboard showing auto-resolved tickets

Methodology

How to read these signals

Counts are based on the latest public Shoplist crawl signals available for this app.

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.

Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

FAQ

Questions about ShieldDesk

Has Shoplist detected stores using ShieldDesk yet?

Shoplist has not yet found reliable public storefront evidence for ShieldDesk. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, and pricing.

Can I get alerts when stores start using ShieldDesk?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for ShieldDesk.

Keep watching ShieldDesk

Turn this public profile into a monitored app workflow for first detections, reviews, pricing, related apps, and listing-change history.

Get alerted when stores start using ShieldDesk