About this app
Launched: Mar 23, 2025, 12:00:00 AM
Track NPS and customer feedback, analyze with AI, and take action in real-time to prevent churn.
Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints.
- Multichannel Surveys: Deploy surveys across web, email, SMS, apps, and in-store.
- Advanced Reporting: Segment feedback by channel, RFM, location, and more.
- Survey Builder: Easily create and customize surveys for various platforms.
- NLP Analysis: Use NLP to detect and monitor key customer issues.
- Proactive Feedback Management: Respond to feedback in real-time on touchpoints.
Features
Submission management
Email
Customer segments
Analytics
Survey types
Attribution
Customer satisfaction
Post-purchase
Net Promoter Score (NPS)
Form customization
Templates
Custom styles
Pop-ups
File upload
Conditional logic
Real-time editing
Customer behavior
Lifetime value (LTV)
Cohort analysis
Segmentation
Marketing and sales
Marketing attribution
Visuals and reports
Custom reports
Analytics dashboard
Custom dashboards
Pricing Plans
Up to 200 Orders
0
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling & Translations
- NPS
- Data Reports
- 5+ Integrations
Up to 500 Orders
19
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling & Translations
- NPS
