Media
About this app
Launched: Aug 22, 2023, 12:00:00 AM
Omnichannel support: Live chat, Helpdesk, FAQ Order Tracking in widget, Facebook, Messenger, AI bot
Try Moose powerful customer support hub: Live chat, FAQ builder and help widget. Deliver real-time support via multiple channels: Live Chat, Ticket, Facebook, Messenger, and more. Empower your customers with our self-service help widget, including advanced order tracking - order status map & timeline and FAQs in widget. Provide instant answers with stunning FAQ & Contact Us templates. Set up everything in 5 minutes. Support customer easier, better, faster with MooseDesk!
- Omnichannel: Live chat, Facebook, Messenger, Whatsapp button, Helpdesk, AI
- FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
- Self-service: FAQ in widget, Order tracking with order status map & timeline
- Order management: Create order in app, Tracking Order integration, delivery date
- 24/7 support availability: Round-the-clock service even in different time zones
Features
Automated responses
Send transcript
Quick replies
Product recommendations
Greetings
FAQs
Editing tools
Custom URL
Images
Rich text editor
Real-time messaging
Social media
Customer insights
File upload
Live chat
Push notifications
Email chat
Customization
Tagging
Agent avatar
Business hours
Chat window
Welcome messages
Chat buttons
Emojis and stickers
Display options
Custom font and color
Custom templates
Mobile responsive
Search bar
Custom CSS
FAQ page
Instant answers
