Shopify Stores Using Intercom

Chat & Helpdesk

3.6 (25 reviews)

By Intercom

Shoplist detects stores using Intercom, plus merchant movement, co-installed apps, reviews, pricing, alternatives, and methodology.

Shoplist public signals

What is visible for Intercom right now

Signal date May 24, 2026

Detected stores

397

15 public rows shown

As of May 24, 2026

Reviews

25 public reviews

3.6 average rating

As of Aug 29, 2025

Latest review

August 29, 2025

As of Aug 29, 2025

Quick answer

Shoplist currently detects 397 Shopify stores using Intercom. The public page shows 15 example merchants. Shoplist also tracks category, country, product-count, co-installed app, review, pricing, and listing-change signals when available.

Public merchant index

Every store running Intercom, on tap.

Search 397 merchants by category, country, traffic rank, install date, revenue band, and 40+ other filters. Below is a sample slice — sign up to unlock and export.

Open full table
Search 397 stores...
Country · US, GB, CARevenue · $1M+CategoryAdd filter
397 matching
StoreCategoryCountryShopRank# AppsInstalled
Home & Garden🇺🇸US# 10126Feb 2026
Apparel & Accessories🇰🇼KW# 23414Mar 2026
Apparel & Accessories🇩🇪DE# 58510Mar 2026
🇺🇸US# 76511May 2026
Baby & Toddler🇺🇸US# 1,46512Mar 2026
Apparel & Accessories🇺🇸US# 1,13517Mar 2026
🇩🇪DE# 2,21016Mar 2026
Apparel & Accessories🇮🇳IN# 2,8719Apr 2026
Apparel & Accessories🇺🇸US# 5,52020Mar 2026
Apparel & Accessories🇺🇸US# 6,1716Mar 2026
🇺🇸US# 6,0369Mar 2026
Arts & Entertainment🇺🇸US# 9,1526Mar 2026
Apparel & Accessories🇺🇸US# 8,13312Feb 2026
Sporting Goods🇦🇺AU# 7,49611Mar 2026
Sporting Goods🇺🇸US# 7,4426Apr 2026

382 more stores are hidden

Create a free Shoplist account to unlock 25 stores instantly — or upgrade to export the full table to CSV, HubSpot, or Apollo in one click.

Activity and changes

Recent detected movement for Intercom

These stores previously showed public Intercom signals, but those signals were not visible in recent Shoplist scans. This does not necessarily mean the merchant cancelled the app.

New 28d

38

Redetected

4

Listing changes

6 listing updates detected

Detected May 9, 2026

moderate

App name updated

Before

Intercom: AI Customer Service

Now

Intercom: AI Agent & Helpdesk

Listing title updated

Before

Intercom Suite: Fin AI Agent and next-gen Helpdesk built to deliver great support.

Now

Intercom: Fin AI Agent and Helpdesk built to deliver perfect customer experiences.

Listing description updated

Before

The Intercom Customer Service Suite combines a powerful AI Agent, Fin, with a next-gen Helpdesk—built on a single platform to help merchant...

Now

Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver s...

Similar apps updated

Detected Apr 16, 2026

minor

Similar apps updated

Before

Chatway Live Chat & AI Chatbot, Gorgias: AI, Helpdesk & Chat, Tidio ‑ Live Chat & AI Chatbot

Now

Commslayer: AI Helpdesk & Chat, Gorgias: AI, Helpdesk & Chat, Tidio ‑ Live Chat & AI Chatbot

Similar apps updated

Detected Mar 28, 2026

minor

Similar apps updated

Before

Chatway Live Chat & WhatsApp, Gorgias: AI, Helpdesk & Chat, Tidio ‑ Live Chat & AI Chatbot

Now

Chatway Live Chat & AI Chatbot, Gorgias: AI, Helpdesk & Chat, Tidio ‑ Live Chat & AI Chatbot

62 listing updates detected

Detected Feb 19, 2026

moderate

Star rating updated

Before

Not listed

Now

4.5

Developer name updated

Before

Not listed

Now

Intercom

Developer link updated

Before

Not listed

Now

https://apps.shopify.com/partners/developer-baa1ce2b87749071

Listing highlights updated

Detected Jan 9, 2026

minor

Listing highlights updated

Before

Works with the latest themes

Now

None

Adoption footprint

Category, country, and product-count distribution

Top categories

Apparel & Accessories61
Home & Garden51
Health & Beauty48
Sporting Goods36
Food, Beverages & Tobacco28

Stores by product count

Brands using Intercom, grouped by product count

11-5093
51-10065
201-50054
1-1041
1,001-5,00034

Detected stores by country

Top 5

Current public merchant geography.

1.United States
38.5%
2.United Kingdom
10.8%
3.Canada
7.3%
4.Germany
7.3%
5.Australia
5.8%

Reviews and velocity

Public review signals

Rating

3.6

Reviews

25

Latest

Aug 29, 2025

Jul 1, 20241
Oct 1, 20241
May 1, 20254
Jun 1, 20253
Jul 1, 20254
Aug 1, 20251

Pricing

Pricing and plan posture

Essential

$39
  • Customer support for small businesses

Advanced

$99
  • Powerful AI features for growing teams.

Expert

$139
  • Security and reporting for larger teams.
Self serve order information
Self serve order information
Check order status
Team inbox

App-store listing

About Intercom

Engage and support your customers in real-time with friendly live chat and targeted messages

Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.

Listing highlights

  • Allow customers check their order status right from the Messenger
  • Reduce customer questions by providing self-serve order information
  • Save your support team time with order details in the Inbox

Features

Channels

Chatbot
Email
Live chat

Customization

Business hours
Chat assignment
Chat buttons
Chat flows
Chat window
Color and font
Emojis and stickers
Show more
Tagging
Welcome messages

Automated responses

FAQs
Greetings
Order updates
Quick replies
Surveys

Real-time messaging

AI chatbots
Agent analytics
Callback
Email chat
File upload
Live chat
Multi-language
Show more
Push notifications
SMS
Video calls
Voice support

Workflow automation

Order tracking
Unified inbox

Methodology

How to read these signals

Counts are based on Shoplist's latest available public crawl signal dated May 24, 2026.

397 detected stores means Shoplist found current public storefront evidence connecting those stores to this app. This is detection-based and is not a developer-provided customer list.

Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.

Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

FAQ

Questions about Intercom

How many Shopify stores use Intercom?

Shoplist currently detects public evidence of 397 Shopify stores using Intercom. This page shows 15 public merchant rows where the linked brand profile has enough public data to display.

Which Shopify stores use Intercom?

This page shows 15 public example merchants using Intercom. The full workflow adds filters, exports, contacts, and monitoring.

What apps are commonly used with Intercom?

Shoplist tracks co-installed and related Shopify apps so teams can find merchants using Intercom alongside complementary tools.

Can I export stores using Intercom?

Yes. Signup unlocks export, filtering, contacts availability, and alert workflows for stores using Intercom.

How does Shoplist detect Intercom?

Shoplist uses cautious public detection language. A detected store means public storefront evidence currently connects the merchant to the app; it is not a contract, revenue, or developer-reported adoption claim.

Turn Intercom detections into a workflow

Unlock merchant filtering, contacts availability, app-stack filters, monitoring, and exports.

Export 397 stores using Intercom