Intercom

Name: Intercom
Rating: 3.6 (25 reviews)
Author: Intercom

25 Ratings

3.6

Developer

Intercom

About this app

Launched: Aug 31, 2016, 12:00:00 AM

Engage and support your customers in real-time with friendly live chat and targeted messages

Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.

Allow customers check their order status right from the Messenger
Reduce customer questions by providing self-serve order information
Save your support team time with order details in the Inbox

Features

Real-time messaging

Email chat

Multi-language

Live chat

Agent analytics

Push notifications

SMS

Video calls

Automated responses

FAQs

Quick replies

Surveys

Greetings

Order updates

Channels

Chatbot

Live chat

Customization

Emojis and stickers

Chat flows

Chat buttons

Chat window

Tagging

Color and font

Welcome messages

Workflow automation

Unified inbox

Order tracking

Pricing Plans

Essential

Customer support for small businesses

Advanced

Powerful AI features for growing teams.

Expert

139

Security and reporting for larger teams.

Intercom

25 Ratings

Developer

About this app

Features

Real-time messaging

Automated responses

Channels

Customization

Workflow automation

Pricing Plans

Essential

Advanced

Expert

App Insights

Brands Using This App

FYTA

Home & Garden

McGee & Co.

Home & Garden

Beyond Power

Sporting Goods

DressagePro Collection

Apparel & Accessories

EcoFlow

Electronics

Tropical Fruit Box

Food, Beverages & Tobacco

Cords Club

Apparel & Accessories

buyFSA

Health & Beauty

UNDERFIVE

Food, Beverages & Tobacco

Dimple Amani

Health & Beauty

LUCYD EYEWEAR

Apparel & Accessories

MEAN BLVD

Apparel & Accessories

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