About this app
Launched: Dec 16, 2022, 12:00:00 AM
Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.
Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.
- Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
- Easy AI bots to Human handover to offer best of both worlds
- Dedicated FAQ page builder that combines with chatbots
- Chatbot builder with pre-built scenarios that helps solving customers' problems
- Install Crisp Live Chat & Chatbots on Shopify in 30 seconds
Features
Real-time messaging
Live chat
Multi-language
Social media
Agent analytics
Real-time translation
AI chatbots
Customer insights
Channels
Help center
Live chat
Email
Chatbot
SMS
Phone
Self-service
Automated responses
Surveys
Review requests
FAQs
Greetings
Product recommendations
Order updates
Send transcript
Customization
Chat assignment
Color and font
Business hours
Chat buttons
Chat window
Emojis and stickers
Welcome messages
Workflow automation
Feedback surveys
Tagging
Order tracking
Escalation
AI summaries
Analytics
Unified inbox
Pricing Plans
Free
0
- 2 Seats
- Website chat
- Shopify data synchronization
- Mobile apps
- Contact form
Mini
45
- 4 seats
- 5 000 User Profiles
- Automated Chat Greetings
- Unlimited History
- Messenger
- Custom Email Domain
- Outlook Integration
- Gmail Integration
