Musbu ‑ WhatsApp Chat Button vs RT: WhatsApp Chat Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026.
The short answer
- RT is detected on 1.1× as many Shopify stores as Musbu: 2,504 vs 2,184 as of Nov 9, 2026.
- On the Shopify App Store: Musbu 4.7 from 227 reviews and RT 4.6 from 249 reviews.
- Paid plans start at $1.99/month for Musbu and $6.99/month for RT.
- Musbu lists 19 features RT’s listing doesn’t mention, including Animations, Backgrounds, Borders.
Head to head
- India
- Spain
- United Kingdom
- Italy
- Mexico
- India
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pro plan
- · Add multiple agents
- · Chat icon position
- · Chat widget customization
- · More customization features
- · Multiple Layouts
- · Page targeting for the chat icon
Basic
- · Display trademark
- · Unlimited operators
Premium
- · Custom style support
- · Performace tracking
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMusbu WhatsAp Chat makes it easy for customers to reach your store instantly through a responsive chat button and customizable prefilled messages. Provide fast, convenient support, improve customer satisfaction, and boost sales. With a single, easy-to-use widget, shoppers can contact you via popular messaging apps like WeChat, Messenger, Telegram, and more.
Connect with your customers through their favorite messaging app - the effortless and native way to communicate. Let visitors send questions instantly by embedding this popular messenger directly on your website. Stay in touch with your audience anytime, anywhere, responding from any device. Customers receive real-time notifications about new messages right on the web page for seamless conversations.
- You can customize the look and feel of the chat button to match your store.
- The app is easy to install and configure, with no coding required.
- Responsive chat widget that works seamlessly on all devices.
- You can set custom prefilled messages for your customers.
- Let your visitors communicate with your support via WhatsApp, Telegram, and more
- Connect with customers through their favorite messaging apps
- Get more sales by improving your customer chat service experiences
- Work with all themes. Even it works with any customized themes
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Musbu |  RT |
|---|---|---|
| Detected stores | 2,184 | 2,504(ahead) |
| Net store change, 28 days | −27 | −29 |
| Stores added, 28 days | 3 | 14(ahead) |
| Big-brand share | 12% | 14% |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | India, Spain, United Kingdom | Italy, Mexico, India |
Reviews
| Measure | Musbu | RT |
|---|---|---|
| App Store rating | 4.7 ★(ahead) | 4.6 ★ |
| App Store reviews | 227 | 249(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Switching movement
1 store dropped one and added the other in the last 180 days
FAQ
Musbu and RT: common questions
- Which is more popular, Musbu or RT?
- RT is detected on 1.1× as many Shopify stores as Musbu: 2,504 vs 2,184 as of Nov 9, 2026.
- Is Musbu or RT cheaper?
- Paid plans start at $1.99/month for Musbu and $6.99/month for RT. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Musbu or RT?
- On the Shopify App Store: Musbu 4.7 from 227 reviews and RT 4.6 from 249 reviews.
- What features does each app list that the other doesn’t?
- Musbu lists 19 the others don’t mention, such as Animations, Backgrounds, Borders, Cart page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Are stores switching between Musbu and RT?
- 1 store dropped one and added the other in the last 180 days. Which stores, and in which direction, is in Shoplist.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.