Extend Shopper Operations vs Simply Shipping Protection
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- Extend Shopper Operations is detected on 1.3× as many Shopify stores as Simply Shipping Protection: 290 vs 219 as of Nov 8, 2026.
- On the Shopify App Store: Extend Shopper Operations 4.8 from 21 reviews and Simply Shipping Protection 4.6 from 130 reviews.
- Extend Shopper Operations lists 7 features Simply Shipping Protection’s listing doesn’t mention, including Auto-handling, Chatbot, Custom policies.
Head to head
Grow revenue and customer loyalty with product protection
Cart Upsell | Insurance | Protection | Additional Revenue
- United States
- Canada
- Australia
- United States
- Canada
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Tier
- · Automatic Installation
- · Best claim management
- · Chat Support
- · Email Support
- · Fixed & Percentage plans
- · Support for Shipping Protection
Starter
- · Automatic Installation
- · Best claim management
- · Chat Support
- · Email Support
- · Fixed & Percentage plans
- · Support for Shipping Insurance
Basic
- · App UI customization
- · Best claim management
- · Email SMTP customization request
- · Expert Support
- · Fixed & Percentage plans
- · Shopify expert onboarding
Advance
- · App UI customization
- · Best claim management
- · Email SMTP customization request
- · Expert Support
- · Fixed & Percentage plans
- · Shopify expert onboarding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureExtend helps brands turn shopper behavior into operational and financial advantage. Dynamically adjust policies across delivery, returns, exchanges, and product protection. Differentiate customers based on value and risk with Extend Shopper Intelligence, rewarding your best customers while reducing fraud & abuse. Reduce claim overhead with automated, 24/7 filing.
Simply Shipping Protection lets you offer shipping protection without relying on third parties. You control the pricing, placement, and claim flow. Add protection to the cart, side cart, checkout, or even post-purchase. Handle claims directly from our app and settle them with a refund, reorder, or store credit. The app includes a real-time analytics dashboard and works with loyalty and support tools.
- Generate incremental revenue that boosts your bottom line.
- Create long-term brand loyalty and repeat buyers with fast and easy resolutions.
- Tailored programs for your customers that fit your industry and product lines.
- Streamlined Claim Portal: Manage claims effortlessly, one-click customer claims.
- Track claims & revenue with comprehensive reports.
- Configurable Auto Shipping Protection Settings.
- Integrates with Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, Recharge
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Extend Shopper Operations |  Simply Shipping Protection |
|---|---|---|
| Detected stores | 290(ahead) | 219 |
| Net store change, 28 days | −5 | −6 |
| Stores added, 28 days | 6 | Not enough data |
| Big-brand share | 40% | 24% |
| Top store categories | Vehicles & Parts, Sporting Goods, Electronics | Apparel & Accessories, Food, Beverages & Tobacco, Health & Beauty |
| Top store countries | United States, Canada, Australia | United States, Canada, Australia |
Reviews
| Measure | Extend Shopper Operations | Simply Shipping Protection |
|---|---|---|
| App Store rating | 4.8 ★(ahead) | 4.6 ★ |
| App Store reviews | 21 | 130(ahead) |
| New reviews, 28 days | 0(ahead) | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Extend Shopper Operations | Simply Shipping Protection |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $4.99/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 4 |
Listing
| Measure | Extend Shopper Operations | Simply Shipping Protection |
|---|---|---|
| Shopify category rank | #36 | #21(ahead) |
| Shopify App Charts | #4 in Warranties and insurance | #5 in Warranties and insurance |
| Built for Shopify | No | Yes |
| Launched | Nov 18, 2021 | Jan 14, 2021 |
| Languages | 1 | 1 |
| Developer | Extend | Lucent Innovation |
FAQ
Extend Shopper Operations and Simply Shipping Protection: common questions
- Which is more popular, Extend Shopper Operations or Simply Shipping Protection?
- Extend Shopper Operations is detected on 1.3× as many Shopify stores as Simply Shipping Protection: 290 vs 219 as of Nov 8, 2026.
- Which has better reviews, Extend Shopper Operations or Simply Shipping Protection?
- On the Shopify App Store: Extend Shopper Operations 4.8 from 21 reviews and Simply Shipping Protection 4.6 from 130 reviews.
- What features does each app list that the other doesn’t?
- Extend Shopper Operations lists 7 the others don’t mention, such as Auto-handling, Chatbot, Custom policies, Email notifications. Simply Shipping Protection lists 5 the others don’t mention, such as Auto opt-in, Cart page, Checkout, Custom upsell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
Keep comparing
More matchups
- Captain Shipping Protection vs Extend Shopper Operations
- Navidium Shipping Protection vs Simply Shipping Protection
- Extend Shopper Operations vs Shipping Protection —Shipcheck
- Captain Shipping Protection vs Simply Shipping Protection
- Extend Shopper Operations vs ShipTection
- ShipTection vs Simply Shipping Protection
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.