Replyglot vs SupportReply
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Replyglot, Oct 14, 2026 for SupportReply.
The short answer
- Only Replyglot lists a free plan. Paid plans start at $9.99/month for Replyglot and $4.99/month for SupportReply.
- SupportReply lists 10 features Replyglot’s listing doesn’t mention, including AI responses, Auto-reply, Chatbot.
Head to head
Free
Starter
Growth
Pro
Start
- · 50 Automated Replies per Month
Grow
- · 350 Automated Replies per Month
Scale
- · 1000 Automated Replies per Month
Enterprise
- · 10,000 Automated Replies per Month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureReplyglot helps merchants turn product reviews into warm, on-brand replies from inside Shopify admin. It drafts responses that can read customer photos, answer in the customer's own language, and save time on daily review follow-up. Merchants stay in control: generate a draft, edit if needed, then post. Built for stores that want faster review management without adding a heavy support workflow.
Reply to Instagram DMs instantly with AI-powered support that boosts satisfaction and saves time. Customers get real-time shipping updates by entering their order number, or answers to FAQs you control. You can customize your bot’s name, set up tailored responses, and get notified when a human needs to step in.
- Photo-aware AI reply drafts reference review images.
- Same-language replies for global customer reviews.
- One-click generate, edit, and post workflow.
- Instantly reply to Instagram DMs with AI
- Provide real-time shipping updates using order number
- Customizable FAQ replies for common questions
- Your customers can request a human and you'll get notified in the app
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Replyglot |  SupportReply |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Replyglot | SupportReply |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Replyglot | SupportReply |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $9.99/month | $4.99/month(ahead) |
| Longest free trial | Not listed | 10 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Replyglot | SupportReply |
|---|---|---|
| Shopify category rank | #254(ahead) | #263 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 9, 2026 | Aug 13, 2025 |
| Languages | 1 | 1 |
| Developer | geminindup | WJETH Ventures |
FAQ
Replyglot and SupportReply: common questions
- Is Replyglot or SupportReply cheaper?
- Only Replyglot lists a free plan. Paid plans start at $9.99/month for Replyglot and $4.99/month for SupportReply. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- SupportReply lists 10 the others don’t mention, such as AI responses, Auto-reply, Chatbot, Escalation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Replyglot, Oct 14, 2026 for SupportReply; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Replyglot, Oct 14, 2026 for SupportReply. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.