Ragently: AI Chatbot & Support vs Text ‑ AI Agent & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Ragently, Nov 9, 2026 for Text.
The short answer
- On the Shopify App Store: Ragently 5.0 from 1 reviews and Text 5.0 from 2 reviews.
- Paid plans start at $39/month for Ragently and $25/month for Text.
- Text lists 16 features Ragently’s listing doesn’t mention, including Agent analytics, Agent avatar, Behavior tracking.
Head to head
- United States
- Australia
- United Kingdom
Starter
- · 1 AI agent
- · 10 document uploads
- · 100 conversations per month
- · AI chat widget on your store 24/7
- · Email support
- · Order status and tracking lookups
Growth
- · 25 document uploads
- · 500 conversations per month
- · Custom widget branding
- · Live chat takeover by your team
- · Product advice and checkout link in chat
- · Up to 3 AI agents
Pro
- · 2,500 conversations per month
- · No Ragently branding
- · Priority support
- · Remembers returning customers
- · Unlimited document uploads
- · Up to 10 AI agents
Essential
- · AI Copilot
- · Cart recovery campaign
- · Live chat, email, and Messenger
- · Live visitors tracking
- · Real-time cart preview
- · Sales reporting
Growth
- · Advanced reporting
- · Advanced widget customization
- · Chat topics insights
- · Everything from Essential
- · Multilingual support
- · Tag suggestions
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRagently is an AI chatbot for customer support that learns from your Shopify products, store policies and FAQs. It answers shoppers 24/7 in their own language and takes action within the rules you set: order status and tracking, address changes, cancellations, returns and refunds up to a limit you choose. It recommends products and shares a checkout link.
Turn customer service into a sales channel. See live carts, past orders, and lifetime spend as you chat. Get notified when items are added or removed mid-conversation. The AI agent spots buying intent and acts on it, understanding conversation context to answer product questions from live inventory and show product cards in chat.
- De agent handelt bestellingen en retouren af zonder jouw tussenkomst.
- Getraind op jouw eigen productdata, beleid en veelgestelde vragen.
- Geeft gesprekken automatisch door aan je team, met volledige context.
- Directe koppeling met jouw Shopify-bestellingen en klantgegevens.
- AI assistant that answers product questions and supports buying decisions
- AI agent trained on your live inventory answers questions and helps you sell
- Live cart preview showing items, value, and browsing context
- Live cart, past orders, and spend at a glance to help agents spot buying intent
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ragently |  Text |
|---|---|---|
| Detected stores | Not published | 133 |
| Net store change, 28 days | 0 | +12 |
| Stores added, 28 days | Not enough data | 12 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | United States, Australia, United Kingdom |
Reviews
| Measure | Ragently | Text |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 2(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Ragently and Text: common questions
- Is Ragently or Text cheaper?
- Paid plans start at $39/month for Ragently and $25/month for Text. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Ragently or Text?
- On the Shopify App Store: Ragently 5.0 from 1 reviews and Text 5.0 from 2 reviews.
- What features does each app list that the other doesn’t?
- Ragently lists 3 the others don’t mention, such as Business hours, COD verification, Shipping alerts. Text lists 16 the others don’t mention, such as Agent analytics, Agent avatar, Behavior tracking, Cart recovery. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Ragently, Nov 9, 2026 for Text; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Ragently, Nov 9, 2026 for Text. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.