ORCA Analytics & MA Service vs Repeat Customer Insights
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Paid plans start at $584/month for ORCA Analytics & MA Service and $59/month for Repeat Customer Insights.
- Repeat Customer Insights lists 13 features ORCA Analytics & MA Service’s listing doesn’t mention, including Activity tracking, Analytics dashboard, Benchmarking.
Head to head
Better repeat customer retention via RFM, cohorts and segments
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 30-day full-feature trial (starting from the installation date). Data updates will be unavailable after expiration. See more details below.
Monthly plan
- · Complete sales analysis(incl. LRFM)
- · Customer retention & churn analysis
- · Full feature access:
- · GA4 data integration
- · Marketing Automation tools
Yearly charge
- · Complete sales analysis(incl. LRFM)
- · Customer retention & churn analysis
- · Full feature access:
- · GA4 data integration
- · Marketing Automation tools
Entrepreneur
- · Automatic Customer Segmenting
- · Customer Cohorts (12 mo)
- · Focus Dashboards
- · Order Sequencing (2 years)
- · Product Analysis
- · RFM Analysis and Segmenting
Growth
- · Adds:
- · Customer Cohorts (full history)
- · Order Sequencing (all, 5 years)
- · Product Reorder Analysis
- · Segment by 11 popular sales channels
- · Tag customers
Peak
- · API access
- · Adds:
- · Order Sequencing Analysis (all historic)
- · Premium support
- · Segment by 50 popular sales channels
- · Store Analysis (all historic drilldowns)
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAs an e-commerce operator, are you facing rising ad costs, declining traffic, relying solely on loyalty cards, or planning marketing by intuition? In the big data era, precise segmentation is essential. ORCA analyzes customer behavior, building LRFM models and segments. It calculates key metrics and finds the best product bundling, high-value customers, and conversion opportunities.
For shops selling CPG and other consumable goods: have your customer behavior analyzed to calculate dozens of metrics and give you actionable advice around finding and keeping loyal customers. Automatically builds customer segments so your marketing hits the right customers, at the right time. Sends that back to Shopify via tagging or Klaviyo for an integrated view of your customer base.
- 行銷數據概覽：從特定的時間區間，檢視 LRFM、會員分群及交易行為之相關指標，包括：滲透率、會員屬性交叉分析、每人平均購買量、客單價、交易次數…等。
- 商品搭售建議：在特定時間區間內，分析出兩種商品的銷售表現及其覆蓋率，進而規劃搭售行銷活動。
- 商品開發策略建議：分析特定時間區間內，各商品分類與上個同段時間區間(季、年)的流失率、留存率、新客率、重複率、移轉率，參考分析結果來進行商品開發策略。
- 強化個人化商品推薦：分析特定 BU 或子品牌中，全部產品分群組合的相關性分析，以此分析結果來向顧客推薦高關聯性商品，增加消費者購買與個人化行銷體驗。
- Advice tailored to your metrics and performance highlighting your opportunities
- Dashboards for loyal customers, getting repeat customers, downturns
- Customer Segmenting with RFM, grading, cohorts, and visual customer grids
- Learn how products influence customer lifetime behavior and AOV, LTV, and RPR
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ORCA Analytics & MA Service |  Repeat Customer Insights |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ORCA Analytics & MA Service | Repeat Customer Insights |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 14 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ORCA Analytics & MA Service | Repeat Customer Insights |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $584/month | $59/month(ahead) |
| Longest free trial | 30 days | 14 days |
| Plans listed | 3 | 3 |
Listing
| Measure | ORCA Analytics & MA Service | Repeat Customer Insights |
|---|---|---|
| Shopify category rank | #1016 | #561(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 20, 2023 | May 30, 2016 |
| Languages | 2 | 1 |
| Developer | 潮網科技 | Little Stream Software |
FAQ
ORCA Analytics & MA Service and Repeat Customer Insights: common questions
- Is ORCA Analytics & MA Service or Repeat Customer Insights cheaper?
- Paid plans start at $584/month for ORCA Analytics & MA Service and $59/month for Repeat Customer Insights. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ORCA Analytics & MA Service lists 1 the others don’t mention, such as Checkout analytics. Repeat Customer Insights lists 13 the others don’t mention, such as Activity tracking, Analytics dashboard, Benchmarking, Custom dashboards. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.