Repeat Customer Insights
Better repeat customer retention via RFM, cohorts and segments
16 Ratings
5
About this app
Launched: May 30, 2016, 12:00:00 AM
Customer analysis for CPG stores for customer retention. Uses RFM, cohorts, customer segmenting, etc
For shops selling CPG and other consumable goods: have your customer behavior analyzed to calculate dozens of metrics and give you actionable advice around finding and keeping loyal customers. Automatically builds customer segments so your marketing hits the right customers, at the right time. Sends that back to Shopify via tagging or Klaviyo for an integrated view of your customer base. Schedule email reports for your whole team so everyone is up-to-date with your store's growth opportunities.
- Advice tailored to your metrics and performance highlighting your opportunities
- Dashboards for loyal customers, getting repeat customers, downturns
- Customer Segmenting with RFM, grading, cohorts, and visual customer grids
- Learn how products influence customer lifetime behavior and AOV, LTV, and RPR
- Sync segments to Shopify tags to integrate into the rest of your marketing stack
Features
Visuals and reports
Custom reports
Historical analysis
Data export
Benchmarking
Report scheduling
Analytics dashboard
Custom dashboards
Marketing and sales
Funnel analysis
Marketing attribution
Purchase tracking
Customer behavior
Segmentation
Cohort analysis
Activity tracking
Lifetime value (LTV)
Loyalty analysis
Pricing Plans
Entrepreneur
59
- Store Analysis of dozens of metrics
- Focus Dashboards
- Automatic Customer Segmenting
- RFM Analysis and Segmenting
- Order Sequencing (2 years)
- Customer Cohorts (12 mo)
- Product Analysis
- Segment by 2 sales channels
Growth
99
- Adds:
- Tag customers
- Order Sequencing (all, 5 years)
