NestDesk AI Agents & AI Chat vs Ultimate Contact Page

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for NestDesk AI Agents & AI Chat, Oct 13, 2026 for Ultimate Contact Page.

The short answer

  • Only NestDesk AI Agents & AI Chat lists a free plan. Paid plans start at $5.99/month for NestDesk AI Agents & AI Chat and $9.90/month for Ultimate Contact Page.
  • NestDesk AI Agents & AI Chat lists 30 features Ultimate Contact Page’s listing doesn’t mention, including Agent avatar, AI chatbots, Analytics.

Head to head

App Store reviews

NestDesk AI Agents & AI Chat: 32
Ultimate Contact Page: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Helpdesk
  • Chat
  • FAQ
  • Helpdesk
Languages
  • English
  • English
Launched
Jun 21, 2022
Mar 3, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

01020JunAugOctDecMayNovDecNestDesk AI Agents & AI Chat: 8 reviews in June 2023NestDesk AI Agents & AI Chat: 11 reviews in July 2023NestDesk AI Agents & AI Chat: 7 reviews in August 2023NestDesk AI Agents & AI Chat: 6 reviews in September 2023NestDesk AI Agents & AI Chat: 6 reviews in October 2023NestDesk AI Agents & AI Chat: 7 reviews in November 2023NestDesk AI Agents & AI Chat: 2 reviews in December 2023NestDesk AI Agents & AI Chat: 2 reviews in February 2024NestDesk AI Agents & AI Chat: 1 reviews in May 2024NestDesk AI Agents & AI Chat: 1 reviews in June 2024NestDesk AI Agents & AI Chat: 1 reviews in November 2024NestDesk AI Agents & AI Chat: 1 reviews in December 2024
NestDesk AI Agents & AI ChatUltimate Contact PageCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $34.99/month
$9.90/month
Plans
FREEFree
  • · 1 Facebook integration
  • · 1 agent as admin
  • · 1 store integration
  • · Browser notifications
  • · Live chat customization
  • · Mobile app
BASIC$5.99/month
7-day free trial$5.99 per additional user per month charged monthly.
  • · 2 stores & FB integrations
  • · 5 FAQs
  • · Automation rules
  • · Live visitor data
  • · Order tracking
  • · Remove watermark
ADVANCED$14.99/month
7-day free trial$14.99 per additional user per month charged monthly.
  • · All in Basic, plus
  • · Business hours
  • · Chatbot
  • · Offline email notifications
  • · Unlimited conversations & agents
  • · Unlimited stores, channels & FAQs
PROFESSIONAL$34.99/month
7-day free trial$34.99 per additional user per month charged monthly. Extra +$6 for additional 100 replies.
  • · 500 replies/month
  • · AI Chatbot
  • · All in Advanced, plus
  • · Order management
  • · Unlimited conversations & agents
  • · Unlimited stores, channels & FAQs
Pro plan$9.90/month
3-day free trial
  • · AI chat assistant with 24/7 support
  • · Automatic page creation on install
  • · Contact form on customer page
  • · Email-verified secure order tracking
  • · Full color and branding customization
  • · Mobile-responsive customer page
Coverage
38 of 47 features81%
15 of 47 features32%
Unique strengths
  • Agent avatar
  • AI chatbots
  • Analytics
  • Auto-assign
  • +26 more
  • Accordions
  • AI generation
  • Contact form
  • Custom font and color
  • +5 more
Chat
100%24/24
0%0/24
Automated responses
100%7/7
0%0/7
Customization
100%10/10
0%0/10
Real-time messaging
100%7/7
0%0/7
FAQ
0%0/8
100%8/8
Display options
0%0/5
100%5/5
Editing tools
0%0/3
100%3/3
Helpdesk
93%14/15
47%7/15
Channels
83%5/6
67%4/6
Workflow automation
100%9/9
33%3/9
3269onlybothonly
NestDesk AI Agents & AI ChatUltimate Contact Page47 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • Facebook Messenger
  • ChatGPT
—
How it sells itself

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation.

Ultimate Contact Page helps merchants reduce support workload by combining FAQs, order tracking, AI chat, and a Shopify contact form into one page. Customers can find answers, track orders with time-based status rules, and contact the store without leaving the page. The AI assistant learns from your FAQs and follows your instructions to provide consistent responses.

Key points
  • Manage & respond to all messages across channels and stores in one single inbox.
  • Automate your support & solve customers’ questions with the NestDesk AI chatbot.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Customisable order status with time-based rules for clear customer updates
  • FAQ management with full control over content, order, and visibility
  • AI chat assistant trained on your FAQs and instructions
Screenshots
track all messages on mobile app
Never miss conversation with real-time notificationAutomate answering questions with AI chatbotDrive sales from every conversation
End user - Customised Order Status
All-in-one contact page with FAQs, order status and AI chatEnd user - FAQEnd user - Shopify contact form

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureNestDesk AI Agents & AI ChatUltimate Contact Page
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureNestDesk AI Agents & AI ChatUltimate Contact Page
App Store rating4.9 ★Not published
App Store reviews32Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureNestDesk AI Agents & AI ChatUltimate Contact Page
Free planYesNot listed
Lowest paid monthly plan$5.99/month(ahead)$9.90/month
Longest free trial7 days3 days
Plans listed41

Listing

MeasureNestDesk AI Agents & AI ChatUltimate Contact Page
Shopify category rankNot enough data#112in FAQ
Shopify App Charts#17 on Featured by Shopify in ChatNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 21, 2022Mar 3, 2026
Languages1English1English
DeveloperNestScaleCambridge International Ecommerce Limited

FAQ

NestDesk AI Agents & AI Chat and Ultimate Contact Page: common questions

Is NestDesk AI Agents & AI Chat or Ultimate Contact Page cheaper?
Only NestDesk AI Agents & AI Chat lists a free plan. Paid plans start at $5.99/month for NestDesk AI Agents & AI Chat and $9.90/month for Ultimate Contact Page. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
NestDesk AI Agents & AI Chat lists 30 the others don’t mention, such as Agent avatar, AI chatbots, Analytics, Auto-assign. Ultimate Contact Page lists 9 the others don’t mention, such as Accordions, AI generation, Contact form, Custom font and color. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for NestDesk AI Agents & AI Chat, Oct 13, 2026 for Ultimate Contact Page; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for NestDesk AI Agents & AI Chat, Oct 13, 2026 for Ultimate Contact Page. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.