Moose AI Chatbot & Live Chat vs shamz.ai ChatBot WhatsApp
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Moose AI Chatbot & Live Chat, Oct 14, 2026 for shamz.ai ChatBot WhatsApp.
The short answer
- Both list a free plan. Paid plans start at $19/month for Moose AI Chatbot & Live Chat and $26.50/month for shamz.ai ChatBot WhatsApp.
- Moose AI Chatbot & Live Chat lists 20 features shamz.ai ChatBot WhatsApp’s listing doesn’t mention, including Agent avatar, Chat assignment, Color and font.
Head to head
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Forever
- · Detailed analytics
- · Standard widget customization
- · UNLIMITED AI chatbot replies
- · Unlimited FAQs
- · Unlimited chat history
Starter
- · Advanced widget customization
- · Language switcher
- · Premium FAQs templates
- · UNLIMITED AI chatbot replies
- · Unlimited chat history
- · Unlimited integration
Growth
- · Advanced ticket management features
- · All Starter plan features
- · Priority support
- · UNLIMITED AI chatbot replies
- · Unlimited email channels
Business
- · All Growth plan features
- · Dedicated support service
- · UNLIMITED AI chatbot replies
- · Unlimited team members
Free
- · 1 deployment channel
- · 150 conversations/month
- · Google & Outlook Calendar sync
- · Instagram DM channel
- · Knowledge base (5 website + 150 docs)
- · Service desk & ticketing
Solo
- · 300 conversations/month
- · AI assistant skill
- · Google & Outlook Calendar sync
- · Instagram DM channel
- · Knowledge base (1 website + 150 docs)
- · Service desk & ticketing
Starter
- · 1 deployment channel
- · 1000 conversations/month
- · Appointment booking
- · FAQ automation
- · Google & Outlook Calendar sync
- · Instagram DM channel
Team
- · 3 deployment channel
- · 3 team members (seats)
- · 5000 conversations/month
- · Appointment booking
- · FAQ automation
- · Google & Outlook Calendar sync
Growth
- · 10000 conversations/month
- · 4 AI assistant skill
- · 5 deployment channel
- · Google & Outlook Calendar sync
- · Instagram DM channel
- · Knowledge base (5 website + 150 docs)
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs.
shamz.ai is an AI front desk platform built for businesses in the Gulf region. It connects to your Shopify store and lets your customers book appointments, create support tickets, and get answers to common questions through a single chat widget on your website. The chatbot works in both Arabic and English and automatically detects your customer's language.
- Omnichannel: Live chat, Facebook, Messenger, Whatsapp button, Helpdesk, AI
- FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
- Self-service: FAQ in widget, Order tracking with order status map & timeline
- Order management: Create order in app, Tracking Order integration, delivery date
- Arabic and English AI chatbot with automatic language detection
- Appointment booking with calendar and time slots
- Live agent handoff with real-time inbox and notifications
- Product search, stock checks, and order tracking via chat
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Moose AI Chatbot & Live Chat |  shamz.ai ChatBot WhatsApp |
|---|---|---|
| Detected stores | 868 | Not published |
| Net store change, 28 days | −73 | 0 |
| Stores added, 28 days | 16 | Not enough data |
| Big-brand share | 6% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, United Kingdom, Australia | Not published |
Reviews
| Measure | Moose AI Chatbot & Live Chat | shamz.ai ChatBot WhatsApp |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 489 | Not published |
| New reviews, 28 days | 6 | Not enough data |
| Reviewers a year or more in | 2% | Not enough data |
Pricing
| Measure | Moose AI Chatbot & Live Chat | shamz.ai ChatBot WhatsApp |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $26.50/month |
| Longest free trial | 7 days | 30 days |
| Plans listed | 4 | 5 |
Listing
| Measure | Moose AI Chatbot & Live Chat | shamz.ai ChatBot WhatsApp |
|---|---|---|
| Shopify category rank | #9(ahead) | #718 |
| Shopify App Charts | #6 on Featured by Shopify in Chat | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Aug 22, 2023 | May 21, 2026 |
| Languages | 1 | 2 |
| Developer | Vegahub Technology Inc. | Shamz for Artificial Intelligence LLC |
FAQ
Moose AI Chatbot & Live Chat and shamz.ai ChatBot WhatsApp: common questions
- Is Moose AI Chatbot & Live Chat or shamz.ai ChatBot WhatsApp cheaper?
- Both list a free plan. Paid plans start at $19/month for Moose AI Chatbot & Live Chat and $26.50/month for shamz.ai ChatBot WhatsApp. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Moose AI Chatbot & Live Chat lists 20 the others don’t mention, such as Agent avatar, Chat assignment, Color and font, Custom CSS. shamz.ai ChatBot WhatsApp lists 7 the others don’t mention, such as AI chatbots, Cart recovery, Chat flows, Order updates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Moose AI Chatbot & Live Chat, Oct 14, 2026 for shamz.ai ChatBot WhatsApp; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Moose AI Chatbot & Live Chat, Oct 14, 2026 for shamz.ai ChatBot WhatsApp. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.