Moose AI Chatbot & Live Chat vs Moyafa
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Moose AI Chatbot & Live Chat, Nov 6, 2026 for Moyafa.
The short answer
- Only Moose AI Chatbot & Live Chat lists a free plan. Paid plans start at $19/month for Moose AI Chatbot & Live Chat and $53.33/month for Moyafa.
- Moose AI Chatbot & Live Chat lists 17 features Moyafa’s listing doesn’t mention, including Agent avatar, Business hours, Chat window.
Head to head
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Forever
- · Detailed analytics
- · Standard widget customization
- · UNLIMITED AI chatbot replies
- · Unlimited FAQs
- · Unlimited chat history
Starter
- · Advanced widget customization
- · Language switcher
- · Premium FAQs templates
- · UNLIMITED AI chatbot replies
- · Unlimited chat history
- · Unlimited integration
Growth
- · Advanced ticket management features
- · All Starter plan features
- · Priority support
- · UNLIMITED AI chatbot replies
- · Unlimited email channels
Business
- · All Growth plan features
- · Dedicated support service
- · UNLIMITED AI chatbot replies
- · Unlimited team members
Growth
- · 1 WhatsApp number, 10 dashboard users
- · 3,000 AI uses per month
- · Campaigns and flows with no plan cap
- · Live product, stock and order answers
- · Order updates and abandoned carts
- · Saved customer segments
Pro
- · 15,000 AI uses per month
- · API access and webhooks
- · Advanced team permissions
- · Everything in Growth
- · Return forms with custom photo rules
- · Returns/exchanges: no monthly limit
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs.
Moyafa brings your team's WhatsApp chats together with Shopify products, stock and orders. Set up AI with your store policies to answer in Arabic and English, understand voice notes or hand them to staff. Send approved order updates and campaigns to opted-in customers. Pro adds returns and exchanges. Eligible WhatsApp Business numbers can use Coexistence to keep the phone app and its chats while connected to Moyafa.
- Omnichannel: Live chat, Facebook, Messenger, Whatsapp button, Helpdesk, AI
- FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
- Self-service: FAQ in widget, Order tracking with order status map & timeline
- Order management: Create order in app, Tracking Order integration, delivery date
- Unified inbox for WhatsApp, Instagram and email
- Live Shopify orders, products, and stock shown beside every chat
- Send order updates, campaigns and recover abandoned carts automatically
- Broadcasts and campaigns to opted-in customers over WhatsApp
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Moose AI Chatbot & Live Chat |  Moyafa |
|---|---|---|
| Detected stores | 865 | Not published |
| Net store change, 28 days | −73 | 0 |
| Stores added, 28 days | 16 | Not enough data |
| Big-brand share | 6% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, United Kingdom, Australia | Not published |
Reviews
| Measure | Moose AI Chatbot & Live Chat | Moyafa |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 489 | Not published |
| New reviews, 28 days | 6 | Not enough data |
| Reviewers a year or more in | 2% | Not enough data |
Pricing
| Measure | Moose AI Chatbot & Live Chat | Moyafa |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $53.33/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 2 |
Listing
| Measure | Moose AI Chatbot & Live Chat | Moyafa |
|---|---|---|
| Shopify category rank | #9(ahead) | #615 |
| Shopify App Charts | #6 on Featured by Shopify in Chat | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Aug 22, 2023 | Jul 31, 2026 |
| Languages | 1 | 2 |
| Developer | Vegahub Technology Inc. | Moyafa |
FAQ
Moose AI Chatbot & Live Chat and Moyafa: common questions
- Is Moose AI Chatbot & Live Chat or Moyafa cheaper?
- Only Moose AI Chatbot & Live Chat lists a free plan. Paid plans start at $19/month for Moose AI Chatbot & Live Chat and $53.33/month for Moyafa. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Moose AI Chatbot & Live Chat lists 17 the others don’t mention, such as Agent avatar, Business hours, Chat window, Color and font. Moyafa lists 9 the others don’t mention, such as Agent analytics, AI chatbots, Cart recovery, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Moose AI Chatbot & Live Chat, Nov 6, 2026 for Moyafa; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Moose AI Chatbot & Live Chat, Nov 6, 2026 for Moyafa. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.