LiveChat: AI live chat by Text vs Solvea AI Sales
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for LiveChat, Oct 14, 2026 for Solvea AI Sales.
The short answer
- Only Solvea AI Sales lists a free plan. Paid plans start at $25/month for LiveChat and $19/month for Solvea AI Sales.
- LiveChat lists 43 features Solvea AI Sales’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
LiveChat with Product Recommendations and Customer Details
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 24/7/365 Support
- · 60-day chat history
- · Asynchronous communication
- · Chat customization
- · Seding product cards
- · Text Intelligence (AI) features
Team
- · Everything from Starter
- · Full chat customization
- · Preview cart in real time
- · Track and share order details
- · Tracking sales from chats
- · Traffic tracking up to 400 visitors
Business
- · Advanced Text Intelligence (AI) features
- · Advanced reporting
- · Agent performance
- · Apple Messages for Business
- · Everything from Team
- · Geolocation chats routing
Free
Starter
Growth
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWith one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools.
Solvea AI Sales adds an AI-powered live chat assistant to your storefront. It helps merchants answer product questions, recommend relevant products, guide shoppers before purchase, and support order-status questions from one embedded admin app. Merchants can configure the chat widget, greetings, handoff behavior, product knowledge, and pricing .
- See what's in a customer's cart with a real-time cart preview.
- Engage shoppers with coupons, deals, and announcements.
- Send product recommendations linking to the product pages in your store.
- Check past order history and review order notes from customers.
- AI live chat for storefront shoppers
- Product Q&A and product recommendations
- Order status and fulfillment support
- Customizable chat widget and greetings
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  LiveChat |  Solvea AI Sales |
|---|---|---|
| Detected stores | 1,338 | Not published |
| Net store change, 28 days | −9 | 0 |
| Stores added, 28 days | 3 | Not enough data |
| Big-brand share | 21% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, United Kingdom, Australia | Not published |
Reviews
| Measure | LiveChat | Solvea AI Sales |
|---|---|---|
| App Store rating | 4.4 ★ | Not published |
| App Store reviews | 49 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | LiveChat | Solvea AI Sales |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $25/month | $19/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 3 |
Listing
| Measure | LiveChat | Solvea AI Sales |
|---|---|---|
| Shopify category rank | #149 | #140 |
| Shopify App Charts | #20 in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 30, 2017 | Aug 3, 2026 |
| Languages | 1 | 1 |
| Developer | Text | Solvea CX Inc. |
FAQ
LiveChat and Solvea AI Sales: common questions
- Is LiveChat or Solvea AI Sales cheaper?
- Only Solvea AI Sales lists a free plan. Paid plans start at $25/month for LiveChat and $19/month for Solvea AI Sales. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- LiveChat lists 43 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for LiveChat, Oct 14, 2026 for Solvea AI Sales; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for LiveChat, Oct 14, 2026 for Solvea AI Sales. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.