Jotform AI Chatbot ‑ Live Chat vs Raccoon AI Chatbot

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 20, 2026 for Jotform AI Chatbot, May 29, 2026 for Raccoon AI Chatbot.

The short answer

  • Jotform AI Chatbot lists 26 features Raccoon AI Chatbot’s listing doesn’t mention, including Agent avatar, AI chatbots, AI responses.

Head to head

App Store reviews

Jotform AI Chatbot: 36
Raccoon AI Chatbot: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Developer
Categories
  • Helpdesk
  • Chat
  • Sourcing options - Other
Languages
  • English
  • Chinese (Traditional)
  • Chinese (Simplified)
  • English
  • Japanese
Launched
Apr 16, 2025
May 29, 2026
Built for Shopify
Built for Shopify
Not badged
Reviews per month
1 last full month
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510AugOctDecMarMaySepOctJotform AI Chatbot ‑ Live Chat: 2 reviews in August 2025Jotform AI Chatbot ‑ Live Chat: 7 reviews in September 2025Jotform AI Chatbot ‑ Live Chat: 7 reviews in October 2025Jotform AI Chatbot ‑ Live Chat: 4 reviews in November 2025Jotform AI Chatbot ‑ Live Chat: 3 reviews in December 2025Jotform AI Chatbot ‑ Live Chat: 3 reviews in January 2026Jotform AI Chatbot ‑ Live Chat: 2 reviews in March 2026Jotform AI Chatbot ‑ Live Chat: 3 reviews in April 2026Jotform AI Chatbot ‑ Live Chat: 4 reviews in May 2026Jotform AI Chatbot ‑ Live Chat: 3 reviews in July 2026Jotform AI Chatbot ‑ Live Chat: 1 reviews in September 2026Jotform AI Chatbot ‑ Live Chat: 1 reviews in October 2026
Jotform AI ChatbotRaccoon AI ChatbotCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
—
—
Plans
Free
Free
Coverage
28 of 28 features100%
0 of 28 features0%
Unique strengths
  • Agent avatar
  • AI chatbots
  • AI responses
  • Auto-reply
  • +22 more
—
Chat
100%15/15
0%0/15
Automated responses
100%6/6
0%0/6
Customization
100%5/5
0%0/5
Real-time messaging
100%4/4
0%0/4
Helpdesk
100%13/13
0%0/13
Channels
100%7/7
0%0/7
Workflow automation
100%6/6
0%0/6
2800onlybothonly
Jotform AI ChatbotRaccoon AI Chatbot28 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses.

JTCG offers top-tier SaaS implementation consulting services, customized development support, and AI technology to help Taiwanese businesses stay ahead in a changing market. As an official deep partner and seasoned user of Zendesk for over 5 years, we can guide you through using Zendesk to address your pain points.

Key points
  • AI chatbots provide real-time, personalized assistance on products and policies.
  • Shopify integration keeps product and order details updated — no coding needed.
  • Smart automation handles inquiries, guides purchases, and recommends products.
  • Omnichannel support manages chat, web, and phone with human-like AI responses.
  • Product Recommendations
  • Sentiment and Emotion Recognition
  • Support for 10 Languages
Screenshots
Integrate with Google Calendar, Slack and more
AI chatbot for instant customer supportAI chatbot matches your brand styleAI chatbot with powerful live chat features
raccoon ai
raccoon airaccoon airaccoon ai

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureJotform AI ChatbotRaccoon AI Chatbot
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureJotform AI ChatbotRaccoon AI Chatbot
App Store rating3.9 ★Not published
App Store reviews36Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureJotform AI ChatbotRaccoon AI Chatbot
Free planNot listedNot listed
Lowest paid monthly planNo monthly plan listedNo monthly plan listed
Longest free trialNot listedNot listed
Plans listedNot publishedNot published

Listing

MeasureJotform AI ChatbotRaccoon AI Chatbot
Shopify category rank#68in Chat#46in Sourcing options - Other
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyYesNo
LaunchedApr 16, 2025May 29, 2026
Languages1English4Chinese (Traditional), Chinese (Simplified), English
DeveloperJotformJames

FAQ

Jotform AI Chatbot and Raccoon AI Chatbot: common questions

What features does each app list that the other doesn’t?
Jotform AI Chatbot lists 26 the others don’t mention, such as Agent avatar, AI chatbots, AI responses, Auto-reply. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 20, 2026 for Jotform AI Chatbot, May 29, 2026 for Raccoon AI Chatbot; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 20, 2026 for Jotform AI Chatbot, May 29, 2026 for Raccoon AI Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.