Media
About this app
Launched: Apr 15, 2025, 12:00:00 AM
AI chatbot & 24-7 live chat to improve customer service efficiency and conversion
Provide 24-7 customer support with AI-powered chatbots, improving efficiency and customer satisfaction. Jotform AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically to your store's data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support.
- AI chatbots provide real-time, personalized assistance on products and policies.
- Shopify integration keeps product and order details updated — no coding needed.
- Smart automation handles inquiries, guides purchases, and recommends products.
- Omnichannel support manages chat, web, and phone with human-like AI responses.
- Custom workflows integrate with Google Calendar, Slack, and more for efficiency.
Features
Customization
Chat buttons
Chat window
Color and font
Welcome messages
Agent avatar
Automated responses
Discounts
Product recommendations
Surveys
Order updates
FAQs
Quick replies
Real-time messaging
Live chat
Customer insights
AI chatbots
Multi-language
Workflow automation
Ticketing
Customer notifications
Feedback surveys
Auto-reply
Rule-based triggers
AI responses
Channels
Phone
Chatbot
Help center
Live chat
Self-service
FAQs
Social media
Pricing Plans
Starter
0
- 5 Chatbots
- 100 monthly conversations
- 10,000 monthly sessions
- 30 minutes phone calls
- 250 monthly SMS
- 1M characters of knowledge base
Bronze
39
- 25 Chatbots
- 1,000 monthly conversations
- 100,000 monthly sessions
- 50 minutes phone calls
- 300 monthly SMS
- 2M characters of knowledge base
