GA: AI Polls vs Pause: AI Customer Feedback
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 8, 2026 for GA, Oct 22, 2026 for Pause.
The short answer
- Only Pause lists a free plan.
- GA lists 4 features Pause’s listing doesn’t mention, including Conditional logic, Custom styles, Drag-and-drop editor.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 active goal
- · 50 responses per month
- · AI themes with sample quotes
- · All six journey moments
- · Guided multi-choice answer chips
- · Post-delivery feedback emails
Pro
- · AI store-wide insights
- · Daily digest email
- · Discount rewards on exit & email
- · Per-goal AI insight summaries
- · Self-improving questions & chips
- · Unlimited goals
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurePolls make it easy to collect real-time feedback, understand your audience, turn opinions into smart business decisions. Whether you want to refine your product line, adjust your messaging, or personalize the user experience — this simple poll tool helps you act quickly and effectively. Build mobile-friendly polls in minutes with pre-made templates and customize them to match your brand.
Find out why shoppers don't buy, without ever building a survey. Tell Pause one thing you want to understand in plain English. It writes the questions, asks them at the right moment, and groups every response into clear themes with the real quotes behind them. Most apps only ask people who bought. Pause also hears from shoppers who browse and leave.
- Create attractive, branded polls in just a few clicks.
- Display on homepage, product pages, cart, or any custom section.
- Optimized for mobile, tablet, and desktop experiences.
- View live responses and track trends in real time.
- Type a goal — AI handles the rest
- Self-improving answer options
- Text & voice, grouped into themes
- Asks at six shopper moments
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  GA |  Pause |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | GA | Pause |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 6 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
GA and Pause: common questions
- Is GA or Pause cheaper?
- Only Pause lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- GA lists 4 the others don’t mention, such as Conditional logic, Custom styles, Drag-and-drop editor, Templates. Pause lists 3 the others don’t mention, such as Email, Embedded forms, Market research. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 8, 2026 for GA, Oct 22, 2026 for Pause; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 8, 2026 for GA, Oct 22, 2026 for Pause. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.