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Pause: AI Customer Feedback Shopify App: Pricing, Features & First-Adopter Watch

By PauseSurveysLaunched May 25, 2026Free plan

Key signals for Pause

Pause: AI Customer Feedback launched on May 25, 2026. Shoplist is watching for its first storefront installs and tracking pricing and listing changes in the meantime. Checked .

Sonar hasn’t detected Pause: AI Customer Feedback on a store yet. Watching since its May 25, 2026 launch.

Free plan
PricingPaid from $16/month

Data checked How Shoplist knows

Pause on the Shopify App Store

Shoplist reads Pause’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Pause

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #117 in SurveysSep 4, 2026: #117 in SurveysSep 5, 2026: #119 in SurveysSep 6, 2026: #120 in SurveysSep 7, 2026: #120 in SurveysSep 8, 2026: #120 in SurveysSep 9, 2026: #120 in SurveysSep 10, 2026: #122 in SurveysSep 11, 2026: #123 in SurveysSep 12, 2026: #122 in SurveysSep 13, 2026: #157 in SurveysSep 14, 2026: #155 in SurveysSep 15, 2026: #155 in SurveysSep 17, 2026: #155 in SurveysSep 19, 2026: #153 in SurveysSep 20, 2026: #154 in SurveysSep 21, 2026: #154 in SurveysSep 22, 2026: #154 in SurveysSep 23, 2026: #155 in SurveysSep 24, 2026: #155 in SurveysSep 25, 2026: #155 in SurveysSep 26, 2026: #155 in SurveysSep 27, 2026: #154 in SurveysSep 28, 2026: #154 in SurveysSep 29, 2026: #150 in SurveysSep 30, 2026: #114 in SurveysOct 1, 2026: #115 in SurveysOct 2, 2026: #116 in SurveysOct 3, 2026: #116 in SurveysOct 4, 2026: #116 in SurveysOct 5, 2026: #116 in SurveysOct 6, 2026: #116 in SurveysOct 7, 2026: #139 in SurveysOct 8, 2026: #137 in SurveysOct 9, 2026: #137 in SurveysOct 10, 2026: #137 in SurveysOct 11, 2026: #138 in SurveysOct 12, 2026: #138 in SurveysOct 13, 2026: #138 in SurveysOct 14, 2026: #138 in SurveysOct 15, 2026: #140 in SurveysOct 16, 2026: #144 in SurveysOct 17, 2026: #143 in SurveysOct 18, 2026: #145 in SurveysOct 19, 2026: #145 in SurveysOct 20, 2026: #145 in SurveysOct 21, 2026: #145 in SurveysOct 22, 2026: #145 in SurveysOct 23, 2026: #145 in SurveysOct 24, 2026: #144 in SurveysOct 25, 2026: #144 in SurveysOct 31, 2026: #147 in SurveysNov 1, 2026: #147 in SurveysNov 2, 2026: #147 in SurveysNov 4, 2026: #150 in SurveysNov 5, 2026: #150 in SurveysNov 6, 2026: #152 in SurveysNov 7, 2026: #151 in SurveysNov 8, 2026: #147 in SurveysNov 9, 2026: #148 in Surveys
Surveys#148 of 17531 places down since Sep 3, 2026
Pause: daily Shopify App Store category position
DaySurveys
Sep 3, 2026#117
Sep 4, 2026#117
Sep 5, 2026#119
Sep 6, 2026#120
Sep 7, 2026#120
Sep 8, 2026#120
Sep 9, 2026#120
Sep 10, 2026#122
Sep 11, 2026#123
Sep 12, 2026#122
Sep 13, 2026#157
Sep 14, 2026#155
Sep 15, 2026#155
Sep 17, 2026#155
Sep 19, 2026#153
Sep 20, 2026#154
Sep 21, 2026#154
Sep 22, 2026#154
Sep 23, 2026#155
Sep 24, 2026#155
Sep 25, 2026#155
Sep 26, 2026#155
Sep 27, 2026#154
Sep 28, 2026#154
Sep 29, 2026#150
Sep 30, 2026#114
Oct 1, 2026#115
Oct 2, 2026#116
Oct 3, 2026#116
Oct 4, 2026#116
Oct 5, 2026#116
Oct 6, 2026#116
Oct 7, 2026#139
Oct 8, 2026#137
Oct 9, 2026#137
Oct 10, 2026#137
Oct 11, 2026#138
Oct 12, 2026#138
Oct 13, 2026#138
Oct 14, 2026#138
Oct 15, 2026#140
Oct 16, 2026#144
Oct 17, 2026#143
Oct 18, 2026#145
Oct 19, 2026#145
Oct 20, 2026#145
Oct 21, 2026#145
Oct 22, 2026#145
Oct 23, 2026#145
Oct 24, 2026#144
Oct 25, 2026#144
Oct 31, 2026#147
Nov 1, 2026#147
Nov 2, 2026#147
Nov 4, 2026#150
Nov 5, 2026#150
Nov 6, 2026#152
Nov 7, 2026#151
Nov 8, 2026#147
Nov 9, 2026#148

What Pause charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Free

    Free

    • 1 active goal
    • 50 responses per month
    • AI themes with sample quotes
    • All six journey moments
    • Guided multi-choice answer chips
  2. Pro

    $16/month

    • AI store-wide insights
    • Daily digest email
    • Discount rewards on exit & email
    • Per-goal AI insight summaries
    • Self-improving questions & chips

Every edit Pause ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Nov 8, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin
  2. Oct 30, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin
  3. Oct 6, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin
  4. Sep 28, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin
  5. May 29, 2026

    • Positioning

      Listing title changed +4 more

      Listing title changed

      Customer feedback that runs itself. Goal in, themes out — Pause handles everything between.Pause asks shoppers the right question at the right moment, then groups the answers into themes.

      Description rewritten

      Description rewritten

      Integrations updated

      Shopify Admin

      +2 more changes

Follow Pause

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Pause sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Pause asks shoppers the right question at the right moment, then groups the answers into themes.”

What it does

Find out why shoppers don't buy, without ever building a survey. Tell Pause one thing you want to understand in plain English. It writes the questions, asks them at the right moment, and groups every response into clear themes with the real quotes behind them.… Read the full description

Features it lists

Survey types
Customer satisfaction · Market research · Post-purchase · Product feedback
Form customization
Embedded forms
Submission management
Analytics · Email

Screenshots

  • AI insights summary on the goals dashboard
  • Drilling into individual shopper responses by theme
  • AI insights summary on the goals dashboard
  • Incentives tab — attach a discount code to a goal
  • Questions tab — review or refine AI-generated questions
  • Responses grouped into AI themes
  • Responses grouped into AI themes
  • AI insights summary on the goals dashboard
  • AI insights summary on the goals dashboard
  • Drilling into individual shopper responses by theme
  • Incentives tab — attach a discount code to a goal
  • Questions tab — review or refine AI-generated questions

Pause listing facts

Developer
Pause
Launched
May 25, 2026
Shopify rank
#148 in Surveys
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using Pause

Shoplist is watching Shopify storefronts for the first public install of Pause.

How Pause’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Pause, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Pause’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing Pause, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Nov 2, 2026 · 0 added or came back · 0 removed · net 0 · 2 held-out days
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated
Nov 2, 20260002 held-out days

Compare Pause

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Pause

Apps merchants weigh against Pause: AI Customer Feedback, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Pause on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Pause loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Pause leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Pause

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Alert me on first detections

Has Shoplist detected stores using Pause: AI Customer Feedback yet?

Shoplist has not yet found reliable public storefront evidence for Pause: AI Customer Feedback. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, pricing, and listing changes.

Can I get alerts when stores start using Pause: AI Customer Feedback?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Pause: AI Customer Feedback.

Keep watching Pause.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.