Freshmarketer: Email & SMS vs SuperMarketing
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Freshmarketer, Feb 19, 2026 for SuperMarketing.
The short answer
- Only Freshmarketer lists a free plan.
- Freshmarketer lists 20 features SuperMarketing’s listing doesn’t mention, including Analytics, Automations, Custom code.
Head to head
Email, SMS, WhatsApp, Live chat, and Bot
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free forever
- · Contact & List management
- · Email campaigns
- · Forms and website tracking
- · Live chat
Enterprise
- · AI-powered multichannel engagement
- · Automated journeys
- · Event-based segments
- · Shopify playbooks
Enterprise
- · AI-powered multichannel engagement
- · Automated journeys
- · Event-based segments
- · Shopify playbooks
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWith Freshmarketer, you can engage with buyers wherever they are and provide consistent cross-channel experiences. Convert abandoned carts into sales with messages and offers via email, WhatsApp, SMS, and chat. Personalize your campaigns based on buyers’ interests and behavior to increase conversion rates. You can also resolve issues faster and support your customers with rich context in just one app.
SuperMarketing is an autonomous marketing platform that leverages AI agents to create and manage personalized campaigns across multiple channels, including email, SMS, WhatsApp, and social media. It enables real-time, AI-driven customer journeys, moving beyond traditional templated automation to optimize engagement based on individual customer behaviours.
- Engage with buyers across email, WhatsApp, SMS, chat, and social media
- Sync all historical data from Shopify to contextually engage with customers
- Choose from pre-built e-commerce templates for multichannel marketing campaigns
- Automate social media posts on Instagram and Facebook to drive engagement
- AI Omni-Channel Engagement: Connect with customers across email, SMS, WhatsApp
- AI-Powered Campaigns: Automate the creation and execution of personalized market
- Customer Segmentation: Utilize AI to segment customers for targeted interactions
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Freshmarketer |  SuperMarketing |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Freshmarketer | SuperMarketing |
|---|---|---|
| App Store rating | 4.7 ★ | Not published |
| App Store reviews | 19 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Freshmarketer | SuperMarketing |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $18/month | No monthly plan listed |
| Longest free trial | 21 days | Not listed |
| Plans listed | 3 | Not published |
Listing
| Measure | Freshmarketer | SuperMarketing |
|---|---|---|
| Shopify category rank | #170 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 29, 2022 | Mar 12, 2025 |
| Languages | 1 | 1 |
| Developer | Freshworks | SuperAGI |
FAQ
Freshmarketer and SuperMarketing: common questions
- Is Freshmarketer or SuperMarketing cheaper?
- Only Freshmarketer lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Freshmarketer lists 20 the others don’t mention, such as Analytics, Automations, Custom code, Editor tool. SuperMarketing lists 4 the others don’t mention, such as Exit intent, Pop-ups, Push notifications, Rewards. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Freshmarketer, Feb 19, 2026 for SuperMarketing; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Freshmarketer, Feb 19, 2026 for SuperMarketing. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.