Freshmarketer: Email & SMS logo

Freshmarketer: Email & SMS Shopify App: Reviews, Pricing & Alternatives

By FreshworksEmail marketing & Abandoned cart4.7 (19 reviews)Free plan

Key signals for Freshmarketer

Shoplist has not found Freshmarketer: Email & SMS on a storefront yet, so it tracks the app through its 19 public reviews, pricing, and listing changes instead. Storefront detections will appear here as soon as Shoplist finds them. Checked .

Sonar hasn’t found Freshmarketer: Email & SMS on a storefront yet. Admin-only and server-side apps rarely leave a storefront trace.

4.7
Rating19 reviews
Free plan
PricingPaid from $18/month

Data checked How Shoplist knows

Freshmarketer on the Shopify App Store

Shoplist reads Freshmarketer’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Freshmarketer

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #140 in Abandoned cart, #144 in Email marketingSep 4, 2026: #142 in Abandoned cart, #144 in Email marketingSep 5, 2026: #126 in Abandoned cart, #126 in Email marketingSep 6, 2026: #144 in Abandoned cart, #151 in Email marketingSep 7, 2026: #145 in Abandoned cart, #154 in Email marketingSep 8, 2026: #143 in Abandoned cart, #153 in Email marketingSep 9, 2026: #143 in Abandoned cart, #154 in Email marketingSep 10, 2026: #141 in Abandoned cart, #148 in Email marketingSep 11, 2026: #142 in Abandoned cart, #148 in Email marketingSep 12, 2026: #146 in Abandoned cart, #147 in Email marketingSep 13, 2026: #145 in Abandoned cart, #152 in Email marketingSep 14, 2026: #145 in Abandoned cart, #156 in Email marketingSep 15, 2026: #145 in Abandoned cart, #154 in Email marketingSep 17, 2026: #148 in Abandoned cart, #159 in Email marketingSep 19, 2026: #146 in Abandoned cart, #155 in Email marketingSep 20, 2026: #147 in Abandoned cart, #155 in Email marketingSep 21, 2026: #147 in Abandoned cart, #157 in Email marketingSep 22, 2026: #148 in Abandoned cart, #158 in Email marketingSep 23, 2026: #148 in Abandoned cart, #158 in Email marketingSep 24, 2026: #148 in Abandoned cart, #159 in Email marketingSep 25, 2026: #145 in Abandoned cart, #158 in Email marketingSep 26, 2026: #146 in Abandoned cart, #157 in Email marketingSep 27, 2026: #146 in Abandoned cart, #158 in Email marketingSep 28, 2026: #146 in Abandoned cart, #159 in Email marketingSep 29, 2026: #147 in Abandoned cart, #159 in Email marketingSep 30, 2026: #122 in Abandoned cart, #124 in Email marketingOct 1, 2026: #132 in Abandoned cart, #139 in Email marketingOct 2, 2026: #143 in Abandoned cart, #168 in Email marketingOct 3, 2026: #145 in Abandoned cart, #168 in Email marketingOct 4, 2026: #147 in Abandoned cart, #169 in Email marketingOct 5, 2026: #149 in Abandoned cart, #176 in Email marketingOct 6, 2026: #150 in Abandoned cart, #175 in Email marketingOct 7, 2026: #149 in Abandoned cart, #173 in Email marketingOct 8, 2026: #151 in Abandoned cart, #178 in Email marketingOct 9, 2026: #154 in Abandoned cart, #176 in Email marketingOct 10, 2026: #158 in Abandoned cart, #180 in Email marketingOct 11, 2026: #160 in Abandoned cart, #180 in Email marketingOct 12, 2026: #160 in Abandoned cart, #181 in Email marketingOct 13, 2026: #159 in Abandoned cart, #181 in Email marketingOct 14, 2026: #157 in Abandoned cart, #178 in Email marketingOct 15, 2026: #158 in Abandoned cart, #179 in Email marketingOct 16, 2026: #159 in Abandoned cart, #178 in Email marketingOct 17, 2026: #159 in Abandoned cart, #182 in Email marketingOct 18, 2026: #158 in Abandoned cart, #180 in Email marketingOct 19, 2026: #160 in Abandoned cart, #181 in Email marketingOct 20, 2026: #158 in Abandoned cart, #177 in Email marketingOct 21, 2026: #159 in Abandoned cart, #175 in Email marketingOct 22, 2026: #157 in Abandoned cart, #173 in Email marketingOct 23, 2026: #158 in Abandoned cart, #171 in Email marketingOct 24, 2026: #156 in Abandoned cart, #174 in Email marketingOct 25, 2026: #155 in Abandoned cart, #172 in Email marketingOct 31, 2026: #159 in Abandoned cart, #167 in Email marketingNov 1, 2026: #159 in Abandoned cart, #175 in Email marketingNov 2, 2026: #157 in Abandoned cart, #177 in Email marketingNov 4, 2026: #155 in Abandoned cart, #170 in Email marketingNov 5, 2026: #152 in Abandoned cart, #165 in Email marketingNov 6, 2026: #154 in Abandoned cart, #170 in Email marketingNov 7, 2026: #157 in Abandoned cart, #172 in Email marketingNov 8, 2026: #159 in Abandoned cart, #175 in Email marketingNov 9, 2026: #158 in Abandoned cart, #175 in Email marketing
Abandoned cart#158 of 37718 places down since Sep 3, 2026Email marketing#175 of 43431 places down since Sep 3, 2026
Freshmarketer: daily Shopify App Store category position
DayAbandoned cartEmail marketing
Sep 3, 2026#140#144
Sep 4, 2026#142#144
Sep 5, 2026#126#126
Sep 6, 2026#144#151
Sep 7, 2026#145#154
Sep 8, 2026#143#153
Sep 9, 2026#143#154
Sep 10, 2026#141#148
Sep 11, 2026#142#148
Sep 12, 2026#146#147
Sep 13, 2026#145#152
Sep 14, 2026#145#156
Sep 15, 2026#145#154
Sep 17, 2026#148#159
Sep 19, 2026#146#155
Sep 20, 2026#147#155
Sep 21, 2026#147#157
Sep 22, 2026#148#158
Sep 23, 2026#148#158
Sep 24, 2026#148#159
Sep 25, 2026#145#158
Sep 26, 2026#146#157
Sep 27, 2026#146#158
Sep 28, 2026#146#159
Sep 29, 2026#147#159
Sep 30, 2026#122#124
Oct 1, 2026#132#139
Oct 2, 2026#143#168
Oct 3, 2026#145#168
Oct 4, 2026#147#169
Oct 5, 2026#149#176
Oct 6, 2026#150#175
Oct 7, 2026#149#173
Oct 8, 2026#151#178
Oct 9, 2026#154#176
Oct 10, 2026#158#180
Oct 11, 2026#160#180
Oct 12, 2026#160#181
Oct 13, 2026#159#181
Oct 14, 2026#157#178
Oct 15, 2026#158#179
Oct 16, 2026#159#178
Oct 17, 2026#159#182
Oct 18, 2026#158#180
Oct 19, 2026#160#181
Oct 20, 2026#158#177
Oct 21, 2026#159#175
Oct 22, 2026#157#173
Oct 23, 2026#158#171
Oct 24, 2026#156#174
Oct 25, 2026#155#172
Oct 31, 2026#159#167
Nov 1, 2026#159#175
Nov 2, 2026#157#177
Nov 4, 2026#155#170
Nov 5, 2026#152#165
Nov 6, 2026#154#170
Nov 7, 2026#157#172
Nov 8, 2026#159#175
Nov 9, 2026#158#175

What merchants say about Freshmarketer

The verdict from its App Store reviews, and whether the merchants who leave them stay.

4.7

19 reviews · latest Jun 6, 2024

Star breakdown of 19 collected public ratings

  1. 5 ★89.5%
  2. 4 ★5.3%
  3. 3 ★0.0%
  4. 2 ★0.0%
  5. 1 ★5.3%

Freshmarketer review momentum

New reviews follow new installs, so a rising month is Freshmarketer winning merchants in public.

  1. July 2022: 2 reviews
  2. October 2022: 1 reviews
  3. November 2022: 3 reviews
  4. December 2022: 2 reviews
  5. January 2023: 1 reviews
  6. February 2023: 1 reviews
  7. March 2023: 3 reviews
  8. April 2023: 1 reviews
  9. May 2023: 1 reviews
  10. June 2023: 2 reviews
  11. July 2023: 2 reviews
  12. June 2024: 1 reviews
Reviews added to the listing each month; the lighter bar is the month in progress.

What Freshmarketer charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Free forever

    Free

    • Contact & List management
    • Email campaigns
    • Forms and website tracking
    • Live chat
  2. Enterprise

    $18/month

    21-day free trial

    • AI-powered multichannel engagement
    • Automated journeys
    • Event-based segments
    • Shopify playbooks
  3. Enterprise

    $180/year

    21-day free trial

    • AI-powered multichannel engagement
    • Automated journeys
    • Event-based segments
    • Shopify playbooks

Every edit Freshmarketer ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Feb 19, 2026

    • Developer

      Developer name changed +4 more

      Developer name changed

      Freshworks

      Media gallery updated

      7 added — “View the promotional video for Freshmarketer: Email & SMS”

      Merchant sentiment summary updated

      Removed

      +2 more changes

  2. Jan 14, 2026

    • Positioning

      Highlights updated

      Highlights updated

      Works with the latest themes
  3. Dec 23, 2025

    • Pricing

      Price changed +2 more

      Price changed

      $15$180/year+1100%

      Enterprise plan features updated

      AI-powered multichannel engagementAI-powered multichannel engagement (WhatsApp, SMS, email, chat & social)

      Cart recovery added

      Automated workflowsWeb push notifications
  4. Sep 25, 2025

    • Features

      Feature category added

      Abandoned cart added

Follow Freshmarketer

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Freshmarketer sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Automate your campaigns across email, SMS, WhatsApp, and social to boost engagement and sales.”

What it does

With Freshmarketer, you can engage with buyers wherever they are and provide consistent cross-channel experiences. Convert abandoned carts into sales with messages and offers via email, WhatsApp, SMS, and chat. Personalize your campaigns based on buyers’… Read the full description

Features it lists

Campaign types
Abandoned cart · Back-in-stock emails · Browse abandonment · Cart emails · Checkout emails · Cross-sell emails · +18 more
Managing campaigns
AI generation · Analytics · Automations · Custom code · Editor tool · Email capture list · +11 more

Screenshots and video

Freshmarketer listing facts

Developer
Freshworks
Launched
March 29, 2022
Shopify rank
#158 in Abandoned cart#175 in Email marketing
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using Freshmarketer

Shoplist is watching Shopify storefronts for the first public install of Freshmarketer.

How Freshmarketer’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Freshmarketer, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Freshmarketer’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing Freshmarketer, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Nov 2, 2026 · 0 added or came back · 0 removed · net 0 · 2 held-out days
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated
Nov 2, 20260002 held-out days

Compare Freshmarketer

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Freshmarketer

Apps merchants weigh against Freshmarketer: Email & SMS, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Freshmarketer on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Freshmarketer loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Freshmarketer leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Freshmarketer

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Track this app

Why might Shoplist not show detected stores for Freshmarketer: Email & SMS?

Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Does no public detection mean Freshmarketer: Email & SMS has no users?

No. It only means Shoplist has not found reliable public storefront evidence for Freshmarketer: Email & SMS. reviews, pricing, listing changes, and developer data can still be useful signals.

Can I monitor future public detections?

Yes. Shoplist can monitor Freshmarketer: Email & SMS for future public storefront detections and listing movement.

Keep watching Freshmarketer.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Track this appSee pricingFree plan available.