Extend Shopper Operations vs Ship‑Safely

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Extend Shopper Operations, Oct 13, 2026 for Ship‑Safely.

The short answer

  • On the Shopify App Store: Extend Shopper Operations 4.8 from 21 reviews and Ship‑Safely 5.0 from 5 reviews.
  • Extend Shopper Operations lists 14 features Ship‑Safely’s listing doesn’t mention, including Auto-handling, Chatbot, Claims dashboard.

Head to head

Detected stores

Extend Shopper Operations: 290
Ship‑Safely: —

App Store reviews

Extend Shopper Operations: 21
Ship‑Safely: 5

Stores added, 28 days

Extend Shopper Operations: 6
Ship‑Safely: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Grow revenue and customer loyalty with product protection

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Categories
  • Warranties and insurance
  • Warranties and insurance
Languages
  • English
  • English
Launched
Nov 18, 2021
Jun 7, 2022
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
1 last full month
Detected stores
290active installs
  • Stephanie Gottlieb
  • SUPER73
  • TACOMABEAST
  • Lalo
  • Timex US
+285 more
0active installs
Most common store size
1,001-5,000 products19%
—
Top countries
  • United States81%
  • Canada3%
  • Australia1%
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

01020MarJulFebMayJulMarJunFebExtend Shopper Operations: 4 reviews in March 2022Extend Shopper Operations: 1 reviews in April 2022Extend Shopper Operations: 12 reviews in February 2024Extend Shopper Operations: 4 reviews in March 2024Extend Shopper Operations: 1 reviews in May 2024Extend Shopper Operations: 1 reviews in June 2024Extend Shopper Operations: 1 reviews in February 2026Ship‑Safely: 1 reviews in July 2022Ship‑Safely: 1 reviews in December 2022Ship‑Safely: 1 reviews in February 2023Ship‑Safely: 2 reviews in March 2023Ship‑Safely: 1 reviews in May 2023Ship‑Safely: 1 reviews in June 2023Ship‑Safely: 1 reviews in July 2023
Extend Shopper OperationsShip‑SafelyCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
—
—
Plans
Free
FreeFree to install
Insurance policy is 1.5% of the cart value or USD$1.50, whichever greater.
Coverage
14 of 14 features100%
0 of 14 features0%
Unique strengths
  • Auto-handling
  • Chatbot
  • Claims dashboard
  • Claims portal
  • +10 more
—
Warranties and insurance
100%14/14
0%0/14
Claims management
100%9/9
0%0/9
Coverage type
100%5/5
0%0/5
1400onlybothonly
Extend Shopper OperationsShip‑Safely14 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • Checkout
  • Shopify POS
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How it sells itself

Extend helps brands turn shopper behavior into operational and financial advantage. Dynamically adjust policies across delivery, returns, exchanges, and product protection. Differentiate customers based on value and risk with Extend Shopper Intelligence, rewarding your best customers while reducing fraud & abuse. Reduce claim overhead with automated, 24/7 filing.

The Porch Piracy epidemic is sweeping the globe. For businesses who work day-in and day-out for their customer, a delivery not arriving as expected is the single worst outcome an eCommerce retail business can face. Do not force your customers to chase retailers and freight companies, when they are victims of Porch Piracy or damaged goods.

Key points
  • Generate incremental revenue that boosts your bottom line.
  • Create long-term brand loyalty and repeat buyers with fast and easy resolutions.
  • Tailored programs for your customers that fit your industry and product lines.
  • Drive NPS: Turn a Damaged, Lost or Stolen delivery into a positive experience;
  • Fast-tracked replacement; we will replace the item within 48 hours at full RRP;
  • Download in minutes, cancel anytime with no lock in contracts;
  • We cover shipments globally, where ever you or your customer are located;
Screenshots
Warranty line item in cart
Extend BannerProduct Protection Modal OfferPlan variant sync
One click protection in your cart
Track orders from the merchant dashboardCover against damage, lost or stolenRegistration and login

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureExtend Shopper OperationsShip‑Safely
Detected stores290as of Nov 9, 2026Not published
Net store change, 28 days−4estimated0estimated
Stores added, 28 days6new and returningNot enough data
Big-brand share41%of stores of known sizeNot enough data
Top store categoriesVehicles & Parts, Sporting Goods, ElectronicsNot published
Top store countriesUnited States, Canada, AustraliaNot published

Reviews

MeasureExtend Shopper OperationsShip‑Safely
App Store rating4.8 ★5.0 ★(ahead)
App Store reviews21(ahead)5
New reviews, 28 days0Not enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureExtend Shopper OperationsShip‑Safely
Free planNot listedNot listed
Lowest paid monthly planNo monthly plan listedNo monthly plan listed
Longest free trialNot listedNot listed
Plans listedNot published1

Listing

MeasureExtend Shopper OperationsShip‑Safely
Shopify category rank#35in Warranties and insuranceNot enough data
Shopify App Charts#4 in Warranties and insuranceNot on this week’s charts
Built for ShopifyNoNo
LaunchedNov 18, 2021Jun 7, 2022
Languages1English1English
DeveloperExtendNano Insurance Limited

FAQ

Extend Shopper Operations and Ship‑Safely: common questions

Which has better reviews, Extend Shopper Operations or Ship‑Safely?
On the Shopify App Store: Extend Shopper Operations 4.8 from 21 reviews and Ship‑Safely 5.0 from 5 reviews.
What features does each app list that the other doesn’t?
Extend Shopper Operations lists 14 the others don’t mention, such as Auto-handling, Chatbot, Claims dashboard, Claims portal. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Extend Shopper Operations, Oct 13, 2026 for Ship‑Safely; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Extend Shopper Operations, Oct 13, 2026 for Ship‑Safely. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.