eesel: AI Chatbot & Live Chat vs Takkie AI

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for eesel, Oct 13, 2026 for Takkie AI.

The short answer

  • Both list a free plan. Paid plans start at $299/month for eesel and $49/month for Takkie AI.
  • eesel lists 12 features Takkie AI’s listing doesn’t mention, including Auto-assign, Customer notifications, Email.

Head to head

App Store reviews

eesel: 6
Takkie AI: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Helpdesk
  • Chat
  • Helpdesk
Languages
  • English
  • English
Launched
Sep 11, 2025
May 13, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
3 last full month
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

035MaySepOcteesel: AI Chatbot & Live Chat: 1 reviews in May 2026eesel: AI Chatbot & Live Chat: 1 reviews in September 2026eesel: AI Chatbot & Live Chat: 3 reviews in October 2026
eeselTakkie AICompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $1,749/month
From $0 to $499/month
Plans
FreeFree
  • · 100 credits to try every feature
  • · Ends after 7 days or 100 credits
  • · No card needed
500 credits$299/month
  • · 1 credit per ticket or chat
  • · 500 credits a month
  • · Agents pause at limit, no extra charges
  • · Every feature and integration
1,000 credits$499/month
  • · 1 credit per ticket or chat
  • · 1,000 credits a month
  • · Agents pause at limit, no extra charges
  • · Every feature and integration
1,500 credits$699/month
  • · 1 credit per ticket or chat
  • · 1,500 credits a month
  • · Agents pause at limit, no extra charges
  • · Every feature and integration
2,000 credits$849/month
  • · 1 credit per ticket or chat
  • · 2,000 credits a month
  • · Agents pause at limit, no extra charges
  • · Every feature and integration
2,500 credits$999/month
  • · 1 credit per ticket or chat
  • · 2,500 credits a month
  • · Agents pause at limit, no extra charges
  • · Every feature and integration
3,000 credits$1,149/month
  • · 1 credit per ticket or chat
  • · 3,000 credits a month
  • · Agents pause at limit, no extra charges
  • · Every feature and integration
5,000 credits$1,749/month
  • · 1 credit per ticket or chat
  • · 5,000 credits a month
  • · Agents pause at limit, no extra charges
  • · Every feature and integration
  • · Need more? Email hi@eesel.app
FreeFree
  • · 1 agent
  • · 50 KB per AI agent
  • · 50 lifetime credits
  • · Access to basic model
  • · Widget only
Starter$49/month
  • · 1.000 monthly credits
  • · 10 MB per AI agent
  • · 2 agents
  • · 5 actions per AI agent
  • · Access to advanced models
  • · Apps (Slack, Shopify + more)
Growth$149/month
  • · 20 MB per AI agent
  • · 3 agents
  • · 5.000 monthly credits
  • · 8 actions per AI agent
  • · Access to advanced models
  • · Auto retrain
Pro$499/month
  • · 15 actions per AI agent
  • · 40 MB per AI agent
  • · Priority support
Coverage
18 of 21 features86%
9 of 21 features43%
Unique strengths
  • Auto-assign
  • Customer notifications
  • Email
  • Escalation
  • +8 more
  • Feedback surveys
  • Reports
  • Self-service
Helpdesk
86%18/21
43%9/21
Channels
83%5/6
33%2/6
Workflow automation
87%13/15
47%7/15
1263onlybothonly
eeselTakkie AI21 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

eesel5.0(6)Takkie AINo rating yet
Works with also listed by another
—
—
How it sells itself

Deliver faster, smarter support and sales with an AI live chat bot available 24/7. Provide instant AI-powered assistance for orders, returns, and FAQs, with effortless handoff when needed. Quickly train an AI sales agent on your Shopify catalog, orders, and FAQs. Manage pre- and post-sales questions instantly, adjust tone, link real-time data, and monitor performance with ease.

You can easily create an AI customer support chat agent, without any technical knowledge. Create your agent and write custom instructions or choose from one of the templates. Connect your Shopify store, enable the theme extension and you're ready to go. Your agent can now give product recommendations and check customer order statuses 24/7.

Key points
  • AI Chatbot – Deploy a smart AI chatbot that handles customer inquiries.
  • Knowledge Base Integration – Connect your existing documentation, to eesel.
  • Real-Time Data Access : Pull live order, and customer info for support.
  • Train your AI with your products.
  • Check order status during conversation.
  • Add custom files or text to train additional knowledge.
Screenshots
eesel reports page
All eesel integrationsMain eesel dashboard
Step 2, add knowledge banner
Step 1, create your agent bannerStep 3, connect your store bannerTakkie AI chat image promo

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureeeselTakkie AI
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureeeselTakkie AI
App Store rating5.0 ★Not published
App Store reviews6Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureeeselTakkie AI
Free planYesYes
Lowest paid monthly plan$299/month$49/month(ahead)
Longest free trialNot listedNot listed
Plans listed84

Listing

MeasureeeselTakkie AI
Shopify category rank#107in Chat#263in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedSep 11, 2025May 13, 2026
Languages1English1English
DevelopereeselTakkie AI

FAQ

eesel and Takkie AI: common questions

Is eesel or Takkie AI cheaper?
Both list a free plan. Paid plans start at $299/month for eesel and $49/month for Takkie AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
eesel lists 12 the others don’t mention, such as Auto-assign, Customer notifications, Email, Escalation. Takkie AI lists 3 the others don’t mention, such as Feedback surveys, Reports, Self-service. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for eesel, Oct 13, 2026 for Takkie AI; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for eesel, Oct 13, 2026 for Takkie AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.