About this app
Launched: Sep 11, 2025, 12:00:00 AM
Eesel AI allows merchants to analyse customer support tickets and generate AI responses instantly.
Eesel AI automates customer support for Shopify merchants by analyzing support tickets and generating instant, accurate responses using AI. By integrating directly with your store, it accesses order, product, and customer data to provide personalized replies, reduce response time, and free up your team to focus on higher-value tasks.
- AI Chatbot – Deploy a smart AI chatbot that handles customer inquiries.
- Knowledge Base Integration – Connect your existing documentation, to eesel.
- Real-Time Data Access : Pull live order, and customer info for support.
Features
Channels
Email
SMS
Live chat
Chatbot
Social media
Workflow automation
Auto-reply
AI responses
AI summaries
Ticketing
Unified inbox
Auto-assign
Rule-based triggers
Pricing Plans
Team Plan
299
- 1,000 AI interactions / month
- Train AI on your docs
- Slack and Teams integration
- Up to 3 bots
Business Plan
799
- Everything in Team
- 3,000 AI interactions / month
- Train on past support tickets
- Helpdesk integrations
- Unlimited bots
