DobroChat: Telegram, Viber, AI vs doTask:AI Chat, Booking, Email

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for DobroChat, Nov 7, 2026 for doTask:AI Chat, Booking, Email.

The short answer

  • On the Shopify App Store: DobroChat 5.0 from 1 reviews and doTask:AI Chat, Booking, Email 5.0 from 2 reviews.
  • Only doTask:AI Chat, Booking, Email lists a free plan. Paid plans start at $9.99/month for DobroChat and $29/month for doTask:AI Chat, Booking, Email.
  • doTask:AI Chat, Booking, Email lists 12 features DobroChat’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.

Head to head

Detected stores

DobroChat: —
doTask:AI Chat, Booking, Email: 2

App Store reviews

DobroChat: 1
doTask:AI Chat, Booking, Email: 2
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • Ukrainian
  • English
Launched
Aug 14, 2026
Sep 21, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
2active installs
  • Yu Académie Et Salon
  • Hearty Wash
Most common store size
—
1-10 products100%
Top countries
—
  • Malaysia50%
Free options
Free planFree trial
Free planFree trial
Monthly range
From $9.99 to $19.99/month
From $0 to $139/month
Plans
Basic plan$9.99/month
5-day free trial
  • · 180 days history chat
  • · Analytics, working hours, lunch break
  • · Customers automegre, Sidekick AI-help
  • · Instagram and Facebook messenger
  • · Products & fast checkout
  • · Quick replies
Pro Plan$19.99/month
5-day free trial
  • · 2 Telegram accounts, Viber chat
  • · Analytics, working hours, lunch break
  • · Customers automegre, Sidekick AI-help
  • · Flow scenarios (visual map)
  • · Integration with Claude or ChatGPT
  • · Products & fast checkout
FreeFree
  • · 1 automated flow, 100 contacts
  • · 1 team seat, doTask branding
  • · AI agent: 50 conversations a month
  • · Live chat and shared inbox
Starter$29/month
14-day free trial
  • · 2 team seats, 5 automated flows
  • · AI agent: 300 conversations a month
  • · All Free plan features
  • · Email marketing to 1,000 contacts
  • · No doTask branding
  • · Online bookings, 3 staff calendars
Growth$69/month
14-day free trial
  • · 10 staff calendars, unlimited flows
  • · 5 team seats
  • · AI agent: 1,000 conversations a month
  • · All Starter plan features
  • · Email marketing to 5,000 contacts
  • · Yearly: $57.50/mo, billed $690 a year
Business$139/month
14-day free trial
  • · 15 team seats
  • · AI agent: 3,000 conversations a month
  • · All Growth plan features
  • · Email marketing to 25,000 contacts
  • · Unlimited staff calendars
  • · Yearly: $115.83/mo, billed $1,390 a year
Coverage
16 of 28 features57%
22 of 28 features79%
Unique strengths
  • Cart recovery
  • Chat buttons
  • Cross-sell
  • Order updates
  • +2 more
  • Agent analytics
  • Agent avatar
  • AI chatbots
  • Chat window
  • +8 more
Chat
57%16/28
79%22/28
Automated responses
82%9/11
55%6/11
Customization
56%5/9
89%8/9
Real-time messaging
25%2/8
100%8/8
61012onlybothonly
DobroChatdoTask:AI Chat, Booking, Email28 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

All your Telegram and Viber customer chats in one Shopify inbox. Reply faster with quick replies and automated chat flows, recommend products with rich cards, and send checkout links so buyers order in the chat. Every conversation links to a real Shopify customer - with order history at hand. After purchase, buyers automatically get payment and delivery updates.

doTask puts every conversation from your website chat, WhatsApp, Instagram and email into one shared inbox. An AI Agent answers from your own pages, files and policies, says where it found the answer, looks up a customer's own order when they give the order number and checkout email, and hands over to your team when it should.

Key points
  • Telegram bot&Phone and Viber live chat with your customers
  • Automatic responses, text templates, business hours, response analytics, and AI
  • Automatic tracking of orders and shipments in chat, adding a buyer to the chat
  • Website chat as a theme app embed, with a hosted chat page and QR code, no code
  • AI Agent answers from your pages, files, Q&A and policies and cites its source
  • Product search from your catalogue, with pictures and links to your store
  • Shared inbox: assignment, departments, SLAs, saved replies, notes and tickets
Screenshots
Ask Sidekick for help
Sell from anywhereLink chats to shopify customersCustomer orders, statuses and delivery updates
Analytics: interactions, AI resolution rate, sales and leads
The bookings calendar: rooms, tables and staff on one gridThe shared inbox with a conversation and the AI Agent replydoTask: one inbox and an AI Agent, with the chat widget open

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureDobroChatdoTask:AI Chat, Booking, Email
Detected storesNot published2as of Nov 7, 2026
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedHealth & Beauty, Services
Top store countriesNot publishedMalaysia

Reviews

MeasureDobroChatdoTask:AI Chat, Booking, Email
App Store rating5.0 ★5.0 ★
App Store reviews12(ahead)
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureDobroChatdoTask:AI Chat, Booking, Email
Free planNot listedYes
Lowest paid monthly plan$9.99/month(ahead)$29/month
Longest free trial5 days14 days
Plans listed24

Listing

MeasureDobroChatdoTask:AI Chat, Booking, Email
Shopify category rank#344in Chat#197(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedAug 14, 2026Sep 21, 2026
Languages2English, Ukrainian1English
DeveloperdobrocodedoTask

FAQ

DobroChat and doTask:AI Chat, Booking, Email: common questions

Is DobroChat or doTask:AI Chat, Booking, Email cheaper?
Only doTask:AI Chat, Booking, Email lists a free plan. Paid plans start at $9.99/month for DobroChat and $29/month for doTask:AI Chat, Booking, Email. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, DobroChat or doTask:AI Chat, Booking, Email?
On the Shopify App Store: DobroChat 5.0 from 1 reviews and doTask:AI Chat, Booking, Email 5.0 from 2 reviews.
What features does each app list that the other doesn’t?
DobroChat lists 6 the others don’t mention, such as Cart recovery, Chat buttons, Cross-sell, Order updates. doTask:AI Chat, Booking, Email lists 12 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for DobroChat, Nov 7, 2026 for doTask:AI Chat, Booking, Email; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for DobroChat, Nov 7, 2026 for doTask:AI Chat, Booking, Email. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.