Dialog ‑ AI Shopping Assistant vs Olvio ‑ AI Adviser + Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Dialog, Oct 27, 2026 for Olvio.
The short answer
- On the Shopify App Store: Dialog 5.0 from 38 reviews and Olvio 5.0 from 14 reviews.
- Only Dialog lists a free plan. Paid plans start at $399/month for Dialog and $49/month for Olvio.
- Dialog lists 20 features Olvio’s listing doesn’t mention, including A/B testing, Bundles, Cart upsell.
Head to head
- France
- Spain
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 2 uploaded documents to improve answers
- · 200 free conversations every month
- · Access to history of all conversations
- · Basic AI model
Standard
- · Advanced AI model
- · Custom assistant wording
- · Custom logo
- · Unlimited documents to improve AI
- · Up to 50,000 monthly unique visitors
Scale
- · Advanced AI model
- · Custom assistant wording
- · Custom logo
- · Unlimited documents to improve AI
- · Up to 100,000 monthly unique visitors
Starter
- · 30-day conversation history
- · Bring your own Claude API key
- · Full widget customization
- · Knowledge base
- · PDP Assistant
- · Revenue attribution
Growth
- · 90-day conversation history
- · Bilingual widget
- · Bring your own Claude API key
- · Full widget customization
- · Knowledge base
- · PDP Assistant + Advisor
Scale
- · 365-day conversation history
- · Bring your own Claude API key
- · Full widget customization
- · Knowledge base
- · Multi-language widget
- · PDP Assistant + Advisor
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDialog is an AI shopping assistant that guides shoppers across your site. It qualifies needs, makes AI-powered recommendations, and convinces like an in-store salesperson. Dialog gives real-time answers, boosts confidence, reduces hesitation, and drives higher conversion and AOV for modern ecommerce brands.
Olvio answers your customers like a salesperson in a store. On a product page, it explains the product, reassures and recommends the right option, which the customer adds to cart without leaving the conversation. On the contact page, it answers questions about shipping, returns and order tracking. Its answers come from your product pages, store pages and documents. The widget matches your store’s colors and font.
- Real-time Answers: Instant responses on product pages for better support.
- Dynamic FAQs: Auto-generated FAQs tailored to customer queries.
- Smart Recommendations: Suggests products based on customer behavior.
- Personalized Support: Online support that mimics in-store experiences.
- Knowledge base : Learns from your products, metafields, articles, and pages
- Product recommendations : Alternatives, related items, or sale products
- Widget matching your brand : Adaptable colors, typography, and shapes
- Your AI, your key : bring your own Claude API
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Dialog |  Olvio |
|---|---|---|
| Detected stores | 345 | Not published |
| Net store change, 28 days | +4 | 0 |
| Stores added, 28 days | 4 | Not enough data |
| Big-brand share | 38% | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Home & Garden | Not published |
| Top store countries | France, Spain, United States | Not published |
Reviews
| Measure | Dialog | Olvio |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 38(ahead) | 14 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Dialog and Olvio: common questions
- Is Dialog or Olvio cheaper?
- Only Dialog lists a free plan. Paid plans start at $399/month for Dialog and $49/month for Olvio. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Dialog or Olvio?
- On the Shopify App Store: Dialog 5.0 from 38 reviews and Olvio 5.0 from 14 reviews.
- What features does each app list that the other doesn’t?
- Dialog lists 20 the others don’t mention, such as A/B testing, Bundles, Cart upsell, Checkout upsell. Olvio lists 3 the others don’t mention, such as Agent analytics, Custom CSS, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Dialog, Oct 27, 2026 for Olvio; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Dialog, Oct 27, 2026 for Olvio. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.