Delighted Post‑Delivery Survey vs Survidi: AI Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Delighted Post‑Delivery Survey, Sep 5, 2026 for Survidi.
The short answer
- Only Delighted Post‑Delivery Survey lists a free plan.
- Delighted Post‑Delivery Survey lists 3 features Survidi’s listing doesn’t mention, including Market research, Multi-language, Product feedback.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Starter
- · 1 Templates Project
- · 1 user
- · 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)
- · 50 responses/ month
- · Unlimited Surveys
Premium
- · 10 users
- · 500 responses/ month
- · Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
- · Unlimited Surveys
- · Unlimited Templates
Premium Plus
- · 1,000 responses/ month
- · 20 users
- · Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
- · Unlimited Surveys
- · Unlimited Templates
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDelighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act!
Survidi asks customers about the order they actually placed, not a generic rating. Surveys arrive by email and open as a short chat. Completing one earns the shopper a personalized discount code for their next visit. Ask abandoned checkouts what stopped them, or check in just before repeat customers would reorder. Answers, AI summaries and revenue from redeemed codes land in one dashboard.
- Simply connect Delighted to your Shopify store and select the survey delay
- Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
- Customize your logo and brand for a beautifully branded survey design
- Real-time responses will appear in the dashboard to track trends overtime
- AI writes each question from the exact products ordered, in your store's voice
- Abandoned checkout surveys ask why, with a code only for reasons you choose
- Loyalty check-ins timed to each product's reorder window, not a flat delay
- Rewards are single-use discount codes minted in the customer's own name
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Delighted Post‑Delivery Survey |  Survidi |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Delighted Post‑Delivery Survey | Survidi |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 6 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Delighted Post‑Delivery Survey | Survidi |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $249/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 3 | Not published |
Listing
| Measure | Delighted Post‑Delivery Survey | Survidi |
|---|---|---|
| Shopify category rank | #71(ahead) | #152 |
| Shopify App Charts | #6 on Featured by Shopify in Surveys | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 31, 2014 | Aug 18, 2026 |
| Languages | 1 | 1 |
| Developer | Delighted, LLC | Optify |
FAQ
Delighted Post‑Delivery Survey and Survidi: common questions
- Is Delighted Post‑Delivery Survey or Survidi cheaper?
- Only Delighted Post‑Delivery Survey lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Delighted Post‑Delivery Survey lists 3 the others don’t mention, such as Market research, Multi-language, Product feedback. Survidi lists 2 the others don’t mention, such as Custom styles, Post-purchase. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Delighted Post‑Delivery Survey, Sep 5, 2026 for Survidi; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Delighted Post‑Delivery Survey, Sep 5, 2026 for Survidi. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.