Delighted Post‑Delivery Survey vs POWR: Customer Survey | Poll
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Delighted Post‑Delivery Survey, Nov 10, 2026 for POWR.
The short answer
- On the Shopify App Store: Delighted Post‑Delivery Survey 4.8 from 6 reviews and POWR 4.6 from 53 reviews.
- Both list a free plan. Paid plans start at $249/month for Delighted Post‑Delivery Survey and $11.99/month for POWR.
- Delighted Post‑Delivery Survey lists 5 features POWR’s listing doesn’t mention, including Conditional logic, Multi-language, Net Promoter Score (NPS).
Head to head
Customer Survey Form or Poll for Post Purchase Feedback
- United States
- Canada
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Starter
- · 1 Templates Project
- · 1 user
- · 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)
- · 50 responses/ month
- · Unlimited Surveys
Premium
- · 10 users
- · 500 responses/ month
- · Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
- · Unlimited Surveys
- · Unlimited Templates
Premium Plus
- · 1,000 responses/ month
- · 20 users
- · Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
- · Unlimited Surveys
- · Unlimited Templates
Free
- · 24/7 email support
- · 25 submissions per month
- · Add up to 6 elements each
- · Autoresponder email
- · Create unlimited surveys or polls
- · Gather insights with rating element
Starter
- · 2 email admins
- · Add images and pagination
- · All Free features +
- · Live chat with POWR support team
- · Remove POWR branding
- · Set submission limits/controls
Pro
- · 1000 submissions per month
- · 3 conditional autoresponder emails
- · All Starter features +
- · File upload (10MB max)
- · Integrations (Shopify, Klaviyo, Google)
- · Multi-step & conditional logic
Business
- · 10,000 email sends per month
- · All Pro features +
- · File upload (100MB max)
- · Unlimited conditional autorespond emails
- · Unlimited survey responses
- · Unlimited surveys & elements
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDelighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act!
Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. There are dozens of integrations and pre-built templates to get you started.
- Simply connect Delighted to your Shopify store and select the survey delay
- Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
- Customize your logo and brand for a beautifully branded survey design
- Real-time responses will appear in the dashboard to track trends overtime
- Create as many surveys or polls as you want
- All survey & poll data is auto-saved to your Responses Dashboard
- Get instant email alerts for survey & poll responses & sync with Google Sheets
- Multiple field options - dropdowns, multiple choice, email, images, star ratings
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Delighted Post‑Delivery Survey |  POWR |
|---|---|---|
| Detected stores | Not published | 42 |
| Net store change, 28 days | 0 | −1 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Food, Beverages & Tobacco, Home & Garden |
| Top store countries | Not published | United States, Canada, United Kingdom |
Reviews
| Measure | Delighted Post‑Delivery Survey | POWR |
|---|---|---|
| App Store rating | 4.8 ★(ahead) | 4.6 ★ |
| App Store reviews | 6 | 53(ahead) |
| New reviews, 28 days | 0(ahead) | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Delighted Post‑Delivery Survey | POWR |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $249/month | $11.99/month(ahead) |
| Longest free trial | 7 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Delighted Post‑Delivery Survey | POWR |
|---|---|---|
| Shopify category rank | #71 | #39(ahead) |
| Shopify App Charts | #6 on Featured by Shopify in Surveys | #12 in Surveys |
| Built for Shopify | No | No |
| Launched | Oct 31, 2014 | Jul 15, 2014 |
| Languages | 1 | 1 |
| Developer | Delighted, LLC | POWR.io |
FAQ
Delighted Post‑Delivery Survey and POWR: common questions
- Is Delighted Post‑Delivery Survey or POWR cheaper?
- Both list a free plan. Paid plans start at $249/month for Delighted Post‑Delivery Survey and $11.99/month for POWR. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Delighted Post‑Delivery Survey or POWR?
- On the Shopify App Store: Delighted Post‑Delivery Survey 4.8 from 6 reviews and POWR 4.6 from 53 reviews.
- What features does each app list that the other doesn’t?
- Delighted Post‑Delivery Survey lists 5 the others don’t mention, such as Conditional logic, Multi-language, Net Promoter Score (NPS), Product feedback. POWR lists 3 the others don’t mention, such as Custom styles, Drag-and-drop editor, Pop-ups. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Delighted Post‑Delivery Survey, Nov 10, 2026 for POWR; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Delighted Post‑Delivery Survey, Nov 10, 2026 for POWR. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.