Delighted Post‑Delivery Survey vs Iterate
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Delighted Post‑Delivery Survey lists a free plan.
- Iterate lists 6 features Delighted Post‑Delivery Survey’s listing doesn’t mention, including Attribution, Drag-and-drop editor, Embedded forms.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Starter
- · 1 Templates Project
- · 1 user
- · 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)
- · 50 responses/ month
- · Unlimited Surveys
Premium
- · 10 users
- · 500 responses/ month
- · Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
- · Unlimited Surveys
- · Unlimited Templates
Premium Plus
- · 1,000 responses/ month
- · 20 users
- · Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
- · Unlimited Surveys
- · Unlimited Templates
Free
- · Capture post purchase insights
- · Enhance your store
- · Track satisfaction
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDelighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act!
Gain valuable customer insights with Iterate, the post-purchase survey app built for Shopify merchants. Easily gather feedback on customer preferences, track satisfaction, and measure NPS directly from Shopify Checkout. Simple to set up and fully customizable, Iterate helps you turn feedback into actionable insights to improve products, enhance customer experiences, and drive meaningful growth for your business.
- Simply connect Delighted to your Shopify store and select the survey delay
- Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
- Customize your logo and brand for a beautifully branded survey design
- Real-time responses will appear in the dashboard to track trends overtime
- Seamlessly integrate surveys into Shopify Checkout to capture customer feedback
- Send survey data to Shopify or your favorite tools for deeper analysis
- AI-powered analysis turns survey feedback into actionable insights instantly
- Track NPS, satisfaction, and more with customizable post-purchase surveys
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Delighted Post‑Delivery Survey |  Iterate |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Delighted Post‑Delivery Survey | Iterate |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 6 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Delighted Post‑Delivery Survey | Iterate |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $249/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 3 | 1 |
Listing
| Measure | Delighted Post‑Delivery Survey | Iterate |
|---|---|---|
| Shopify category rank | #70(ahead) | #127 |
| Shopify App Charts | #6 on Featured by Shopify in Surveys | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 31, 2014 | Jan 15, 2025 |
| Languages | 1 | 1 |
| Developer | Delighted, LLC | Iterate |
FAQ
Delighted Post‑Delivery Survey and Iterate: common questions
- Is Delighted Post‑Delivery Survey or Iterate cheaper?
- Only Delighted Post‑Delivery Survey lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Delighted Post‑Delivery Survey lists 1 the others don’t mention, such as Multi-language. Iterate lists 6 the others don’t mention, such as Attribution, Drag-and-drop editor, Embedded forms, Multi-page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.