Daacreators Live Chat Helpdesk vs Re:amaze AI Helpdesk & Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 5, 2026 for Daacreators Live Chat Helpdesk, Nov 9, 2026 for Re:amaze AI Helpdesk & Chat.
The short answer
- Only Daacreators Live Chat Helpdesk lists a free plan. Paid plans start at $3.99/month for Daacreators Live Chat Helpdesk and $29/month for Re:amaze AI Helpdesk & Chat.
- Re:amaze AI Helpdesk & Chat lists 40 features Daacreators Live Chat Helpdesk’s listing doesn’t mention, including Agent avatar, AI chatbots, AI responses.
Head to head
Customer service, chatbot, live chat, ticketing, FAQ platform
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 25 tickets/mo
- · 5 templates
- · Email Support
Basic Plan
- · 100 tickets/mo
- · 2 agents
- · 20 custom templates
- · AI Assistant (100/mo)
- · Email Support
Pro Plan
- · 10 agents
- · 10 automations
- · 1000 tickets/mo
- · 50 custom templates
- · AI Assistant (500/mo)
- · Analytics
Enterprise Plan
- · AI Assistant (1500/mo)
- · Analytics
- · No Watermark
- · Priority Email Support
- · Unlimited agents
- · Unlimited automations
Re:amaze Basic
- · 1K Free Push Notifications
- · 5 AI Agent resolutions per user/mo
- · FAQ
- · Live Chat and Chatbots (unlimited)
- · Social Integrations
- · Trainable AI Intents
Re:amaze Pro
- · 10 AI Agent resolutions per user/mo
- · Advanced Reports
- · Basic Features +
- · Custom Domains
- · Live View
- · Multi-Store
Re:amaze Starter
Re:amaze Plus
- · 20 AI Agent resolutions per user/mo
- · 2K Free Push Notifications
- · Basic + Pro +
- · Co-Browse
- · Departments
- · FAQ History
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCustomers can chat with you instantly on your store. When they leave your site, the chat automatically switches to email so you don't lose the conversation. You can assign chats to different team members, mark which ones are most important, and use saved reply templates to answer faster. Use AI to generate smart responses and summarize conversations. Set up automatic rules so messages go to the right person.
Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent.
- Live chat widget on your store that automatically transitions to email tickets.
- Unified inbox to manage all customer conversations from chat and email.
- Response templates and automation rules to handle common inquiries faster.
- Assign tickets to team members and set custom permissions for each support role.
- Unify email, social, SMS, voice conversations for all stores in a single inbox
- Manage, modify, and create Shopify orders directly in customer support and chats
- Use AI to create replies, write FAQ articles, build chatbots, and even summarize
- Automate common tasks and patterns with data and rules to save time
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Daacreators Live Chat Helpdesk |  Re:amaze AI Helpdesk & Chat |
|---|---|---|
| Detected stores | Not published | 1,778 |
| Net store change, 28 days | 0 | +31 |
| Stores added, 28 days | Not enough data | 85 |
| Big-brand share | Not enough data | 27% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Australia |
Reviews
| Measure | Daacreators Live Chat Helpdesk | Re:amaze AI Helpdesk & Chat |
|---|---|---|
| App Store rating | Not published | 4.5 ★ |
| App Store reviews | Not published | 181 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Daacreators Live Chat Helpdesk | Re:amaze AI Helpdesk & Chat |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $3.99/month(ahead) | $29/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Daacreators Live Chat Helpdesk | Re:amaze AI Helpdesk & Chat |
|---|---|---|
| Shopify category rank | #192 | #14(ahead) |
| Shopify App Charts | Not on this week’s charts | #2 in Helpdesk |
| Built for Shopify | No | No |
| Launched | Jan 19, 2026 | Apr 1, 2014 |
| Languages | 1 | 1 |
| Developer | Daa Creators | Reamaze |
FAQ
Daacreators Live Chat Helpdesk and Re:amaze AI Helpdesk & Chat: common questions
- Is Daacreators Live Chat Helpdesk or Re:amaze AI Helpdesk & Chat cheaper?
- Only Daacreators Live Chat Helpdesk lists a free plan. Paid plans start at $3.99/month for Daacreators Live Chat Helpdesk and $29/month for Re:amaze AI Helpdesk & Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Re:amaze AI Helpdesk & Chat lists 40 the others don’t mention, such as Agent avatar, AI chatbots, AI responses, AI summaries. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 5, 2026 for Daacreators Live Chat Helpdesk, Nov 9, 2026 for Re:amaze AI Helpdesk & Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 5, 2026 for Daacreators Live Chat Helpdesk, Nov 9, 2026 for Re:amaze AI Helpdesk & Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.