Coax vs doTask:AI Chat, Booking, Email
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Coax, Nov 7, 2026 for doTask:AI Chat, Booking, Email.
The short answer
- Both list a free plan. Paid plans start at $249/month for Coax and $29/month for doTask:AI Chat, Booking, Email.
- Coax lists 12 features doTask:AI Chat, Booking, Email’s listing doesn’t mention, including Behavior tracking, Callback, Chat buttons.
Head to head
- Malaysia
Basic Coax Usage
Monthly Plan
- · AI Summaries
- · Chat Widget
- · Contact Forms
- · Shopify Automations
- · Social Messaging
- · Two Way - Text / SMS / MMS
Free
- · 1 automated flow, 100 contacts
- · 1 team seat, doTask branding
- · AI agent: 50 conversations a month
- · Live chat and shared inbox
Starter
- · 2 team seats, 5 automated flows
- · AI agent: 300 conversations a month
- · All Free plan features
- · Email marketing to 1,000 contacts
- · No doTask branding
- · Online bookings, 3 staff calendars
Growth
- · 10 staff calendars, unlimited flows
- · 5 team seats
- · AI agent: 1,000 conversations a month
- · All Starter plan features
- · Email marketing to 5,000 contacts
- · Yearly: $57.50/mo, billed $690 a year
Business
- · 15 team seats
- · AI agent: 3,000 conversations a month
- · All Growth plan features
- · Email marketing to 25,000 contacts
- · Unlimited staff calendars
- · Yearly: $115.83/mo, billed $1,390 a year
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCoax connects Shopify with your customer communications, keeping SMS, WhatsApp, email, phone, live chat and social interactions together in one customer conversation. See customer, order, product and tracking context while you reply, process refunds and product changes, share products, and automate abandoned carts and post-purchase messages.
doTask puts every conversation from your website chat, WhatsApp, Instagram and email into one shared inbox. An AI Agent answers from your own pages, files and policies, says where it found the answer, looks up a customer's own order when they give the order number and checkout email, and hands over to your team when it should.
- Unified inbox for all customer conversations
- AI-powered replies and conversation summaries
- View Shopify customer and order details instantly
- Manage SMS, calls, email, and live chat in one place
- Website chat as a theme app embed, with a hosted chat page and QR code, no code
- AI Agent answers from your pages, files, Q&A and policies and cites its source
- Product search from your catalogue, with pictures and links to your store
- Shared inbox: assignment, departments, SLAs, saved replies, notes and tickets
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Coax |  doTask:AI Chat, Booking, Email |
|---|---|---|
| Detected stores | Not published | 2 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Health & Beauty, Services |
| Top store countries | Not published | Malaysia |
Reviews
| Measure | Coax | doTask:AI Chat, Booking, Email |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Coax | doTask:AI Chat, Booking, Email |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $249/month | $29/month(ahead) |
| Longest free trial | 30 days | 14 days |
| Plans listed | 2 | 4 |
Listing
| Measure | Coax | doTask:AI Chat, Booking, Email |
|---|---|---|
| Shopify category rank | #214 | #197(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 18, 2026 | Sep 21, 2026 |
| Languages | 1 | 1 |
| Developer | Coax | doTask |
FAQ
Coax and doTask:AI Chat, Booking, Email: common questions
- Is Coax or doTask:AI Chat, Booking, Email cheaper?
- Both list a free plan. Paid plans start at $249/month for Coax and $29/month for doTask:AI Chat, Booking, Email. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Coax lists 12 the others don’t mention, such as Behavior tracking, Callback, Chat buttons, Cross-sell. doTask:AI Chat, Booking, Email lists 9 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Business hours. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Coax, Nov 7, 2026 for doTask:AI Chat, Booking, Email; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Coax, Nov 7, 2026 for doTask:AI Chat, Booking, Email. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.