Chizy: AI Chatbot & AI Chat vs Strathly: AI Chatbot & Support

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 12, 2026.

The short answer

  • Strathly lists 19 features Chizy’s listing doesn’t mention, including Agent avatar, AI responses, AI summaries.

Head to head

Detected stores

Chizy: 427
Strathly: —

App Store reviews

Chizy: 138
Strathly: —

Stores added, 28 days

Chizy: 12
Strathly: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Helpdesk
  • Chat
Languages
  • English
  • English
Launched
Sep 4, 2025
Nov 6, 2026
Built for Shopify
Built for Shopify
Not badged
Reviews per month
4 last full month
—
Detected stores
427active installs
  • Misako
  • Cult of Individuality
  • miMaO ®
  • elan beaute and supplies
  • David August, Inc.
+422 more
0active installs
Most common store size
11-50 products20%
—
Top countries
  • United States12%
  • United Kingdom4%
  • France4%
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

02550NovJanMarMayJulOctChizy: AI Chatbot & AI Chat: 5 reviews in November 2025Chizy: AI Chatbot & AI Chat: 3 reviews in December 2025Chizy: AI Chatbot & AI Chat: 17 reviews in January 2026Chizy: AI Chatbot & AI Chat: 14 reviews in February 2026Chizy: AI Chatbot & AI Chat: 41 reviews in March 2026Chizy: AI Chatbot & AI Chat: 39 reviews in April 2026Chizy: AI Chatbot & AI Chat: 24 reviews in May 2026Chizy: AI Chatbot & AI Chat: 13 reviews in June 2026Chizy: AI Chatbot & AI Chat: 5 reviews in July 2026Chizy: AI Chatbot & AI Chat: 4 reviews in August 2026Chizy: AI Chatbot & AI Chat: 4 reviews in October 2026
ChizyStrathlyCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
—
From $39 to $199/month
Plans
Free
Starter$39/month + usage
14-day free trial
  • · 100 Ivy conversations a month
  • · 2 team members, you included
  • · Every feature included
  • · Extras $0.39 each, never expire
  • · Unlimited team conversations
Growth$79/month + usage
14-day free trial
  • · 300 Ivy conversations a month
  • · 5 team members, you included
  • · Every feature included
  • · Extras $0.26 each, never expire
  • · Unlimited team conversations
Scale$199/month + usage
14-day free trial
  • · 1,000 Ivy conversations a month
  • · Every feature included
  • · Extras $0.20 each, never expire
  • · Unlimited team conversations
  • · Unlimited team members
Coverage
14 of 34 features41%
28 of 34 features82%
Unique strengths
  • Chat buttons
  • Cross-sell
  • Customer insights
  • Emojis and stickers
  • +2 more
  • Agent avatar
  • AI responses
  • AI summaries
  • Analytics
  • +15 more
Chat
67%14/21
71%15/21
Automated responses
71%5/7
57%4/7
Customization
63%5/8
75%6/8
Real-time messaging
67%4/6
83%5/6
Helpdesk
0%0/13
100%13/13
Channels
0%0/3
100%3/3
Workflow automation
0%0/10
100%10/10
6820onlybothonly
ChizyStrathly34 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

Chizy5.0(138)StrathlyNo rating yet
Works with also listed by another
—
—
How it sells itself

Chizy is a sales-first AI chatbot, AI agent and live chat that reduces manual support workload. The AI chatbot automatically learns your store's products, pages and policies, so setup takes only a few clicks - no heavy AI training required. It answers all common questions instantly, recommends relevant products, and lets shoppers add-to-cart directly in chat. AI agent works 24/7, supports 100+ languages.

Strathly adds Ivy, an AI sales and support assistant, to your store's live chat. She reads your products, policies and pages, recommends products with add-to-cart cards, answers shipping and returns questions and looks up order status and tracking, in the shopper's language.

Key points
  • Auto-learn store products, policies, and pages in one click
  • Train your AI chatbot with custom setting and knowledge
  • Drive more sales with tailored product suggestions + add-to-cart from chat
  • Seamless transition to live agents via WhatsApp, phone, or email
  • Recommend products with cards shoppers can add to the cart from the chat
  • Answer shipping, returns and order tracking questions in the shopper's language
  • Send the conversations you choose to your team with handoff rules
  • Reply from one inbox with Ivy's draft; refund, cancel or re-address orders
Screenshots
Streamline the buying journey by adding products to cart directl
Track, filter, and manage conversations effortlessly with converAutomatically learn your store data with a single clickHandle order tracking, support, and post-purchase requests with
AI chat recommending sweaters on a store's product page
Inbox chat Ivy handed to the team, with summary and reasonChat showing live order tracking beside a shipping policyPhone chat suggesting a sweater with an add-to-cart button

Installed with

Chizy5.0(138)StrathlyNo rating yet

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureChizyStrathly
Detected stores427as of Nov 12, 2026Not published
Net store change, 28 days+12estimated0
Stores added, 28 days12new and returningNot enough data
Big-brand share8%of stores of known sizeNot enough data
Top store categoriesApparel & Accessories, Health & Beauty, Home & GardenNot published
Top store countriesUnited States, United Kingdom, FranceNot published

Reviews

MeasureChizyStrathly
App Store rating5.0 ★Not published
App Store reviews138Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more in0%Not enough data

Pricing

MeasureChizyStrathly
Free planNot listedNot listed
Lowest paid monthly planNo monthly plan listed$39/month
Longest free trialNot listed14 days
Plans listedNot published3

Listing

MeasureChizyStrathly
Shopify category rank#27in ChatNot enough data
Shopify App Charts#1 on Pricing moves in ChatNot on this week’s charts
Built for ShopifyYesNo
LaunchedSep 4, 2025Nov 6, 2026
Languages1English1English
DeveloperChizyHeavenlyTrade SRLS

FAQ

Chizy and Strathly: common questions

What features does each app list that the other doesn’t?
Chizy lists 6 the others don’t mention, such as Chat buttons, Cross-sell, Customer insights, Emojis and stickers. Strathly lists 19 the others don’t mention, such as Agent avatar, AI responses, AI summaries, Analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 12, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 12, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.