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Strathly: AI Chatbot & Support Shopify App: Pricing, Features & First-Adopter Watch

By HeavenlyTrade SRLSHelpdesk & ChatLaunched November 6, 2026Free trial

Key signals for Strathly

Strathly: AI Chatbot & Support launched on November 6, 2026. Shoplist is watching for its first storefront installs and tracking pricing in the meantime. Checked .

Sonar hasn’t detected Strathly: AI Chatbot & Support on a store yet. Watching since its Nov 6, 2026 launch.

Free trial
PricingThen from $39/month + usage

Data checked How Shoplist knows

Strathly on the Shopify App Store

Shoplist reads Strathly’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Strathly

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Strathly in Chat, by day

Not on the Chat listing pages Shoplist read in the last 90 days.

Its best position on the Shopify App Store Chat listing each day. Shaded days: the listing was not read in full, or Strathly was not on the pages read.

What Strathly charges

Free trial available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Starter

    $39/month + usage

    14-day free trial

    • 100 Ivy conversations a month
    • 2 team members, you included
    • Every feature included
    • Extras $0.39 each, never expire
    • Unlimited team conversations
  2. Growth

    $79/month + usage

    14-day free trial

    • 300 Ivy conversations a month
    • 5 team members, you included
    • Every feature included
    • Extras $0.26 each, never expire
    • Unlimited team conversations
  3. Scale

    $199/month + usage

    14-day free trial

    • 1,000 Ivy conversations a month
    • Every feature included
    • Extras $0.20 each, never expire
    • Unlimited team conversations
    • Unlimited team members

How Strathly sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Ivy, an AI assistant, answers shoppers from your store's data and hands tricky ones to your team.”

What it does

Strathly adds Ivy, an AI sales and support assistant, to your store's live chat. She reads your products, policies and pages, recommends products with add-to-cart cards, answers shipping and returns questions and looks up order status and tracking, in the… Read the full description

Features it lists

Channels
Chatbot · Contact form · Live chat
Customization
Agent avatar · Business hours · Chat assignment · Chat window · Color and font · Welcome messages
Automated responses
FAQs · Greetings · Order updates · Product recommendations
Real-time messaging
AI chatbots · Agent analytics · Live chat · Multi-language · Push notifications
Workflow automation
AI responses · AI summaries · Analytics · Auto-assign · Escalation · Multi-language · +4 more

Screenshots

  • AI chat recommending sweaters on a store's product page
  • Inbox chat Ivy handed to the team, with summary and reason
  • Chat showing live order tracking beside a shipping policy
  • Phone chat suggesting a sweater with an add-to-cart button
  • Phone storefront with the Ask Ivy chat button
  • Knowledge page listing the catalog and store policies Ivy uses
  • Reply drafted by Ivy in the inbox and an iPhone push alert
  • Phone chat welcome screen in the store's blue colors
  • Ivy's tone and reply length settings with a sample answer

Strathly listing facts

Launched
November 6, 2026
Shopify rank
#294 in Helpdesk#1099 in Chat
Languages
English
View on the Shopify App Store

Compete with this app? See every store adding and dropping it, and what else those stores run.

Shopify stores using Strathly

Shoplist is watching Shopify storefronts for the first public install of Strathly.

How Strathly’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Strathly, comes back to it or removes it shows up here. Stores found running it for the first time don’t count as installs.

Net stores, last 28 days

Not enough data: no observed days in the last 28

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Stores adding and removing Strathly, by week

Not enough data: fewer than two complete weeks of observed stores.

Compare Strathly

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Strathly

Apps merchants weigh against Strathly: AI Chatbot & Support, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Strathly on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Strathly loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Strathly leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Strathly

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Alert me on first detections

Has Shoplist detected stores using Strathly: AI Chatbot & Support yet?

Shoplist has not yet found reliable public storefront evidence for Strathly: AI Chatbot & Support. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, and pricing.

Can I get alerts when stores start using Strathly: AI Chatbot & Support?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Strathly: AI Chatbot & Support.

Keep watching Strathly.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.