Chatio: WhatsApp Chat Button vs Chaty Chat Buttons & WhatsApp
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Chatio, Nov 8, 2026 for Chaty Chat Buttons & WhatsApp.
The short answer
- Both list a free plan. Paid plans start at $2.99/month for Chatio and $15/month for Chaty Chat Buttons & WhatsApp.
- Chaty Chat Buttons & WhatsApp lists 11 features Chatio’s listing doesn’t mention, including Agent avatar, Backgrounds, Borders.
Head to head
- Japan
- United States
- Mexico
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Pro
Free
- · 500 Visitors/month
- · Attention effects for the chat icon
- · Chat channels customization
- · Chat widget customization
- · Custom location for the chat icon
- · Triggers for the chat icon
Basic
- · 10,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · Country targeting for the chat icon
- · Page targeting for the chat icon
- · Schedule the appearance of the chat icon
Pro
- · 50,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · Country targeting for the chat icon
- · Page targeting for the chat icon
- · Schedule the appearance of the chat icon
Growth
- · 150,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · Country targeting for the chat icon
- · Page targeting for the chat icon
- · Schedule the appearance of the chat icon
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTurn Conversations Into Sales — With WhatsApp & Messenger WA Chat Button Pro adds a beautiful, fully customizable WhatsApp and Facebook Messenger chat button to your Shopify store. With a single click, shoppers can reach you on their favourite messaging platform — making it easier than ever to answer questions, build trust, and close sales.
Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button.
- Sticky WhatsApp chat button — floats on all store pages, fully responsive
- Facebook Messenger chat integration — connect your Facebook Page in seconds
- Buy with WhatsApp button — product-page button pre-filled with product details
- Dual channel support — run WhatsApp and Messenger simultaneously
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatio |  Chaty Chat Buttons & WhatsApp |
|---|---|---|
| Detected stores | Not published | 3,044 |
| Net store change, 28 days | 0 | −48 |
| Stores added, 28 days | Not enough data | 22 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | Japan, United States, Mexico |
Reviews
| Measure | Chatio | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 333 |
| New reviews, 28 days | Not enough data | 13 |
| Reviewers a year or more in | Not enough data | 3% |
Pricing
| Measure | Chatio | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $2.99/month(ahead) | $15/month |
| Longest free trial | 14 days | Not listed |
| Plans listed | 2 | 4 |
Listing
| Measure | Chatio | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| Shopify category rank | #657 | #31(ahead) |
| Shopify App Charts | Not on this week’s charts | #9 in Chat |
| Built for Shopify | No | No |
| Launched | Jun 16, 2026 | Nov 19, 2019 |
| Languages | 1 | 1 |
| Developer | Qualixe | Premio |
FAQ
Chatio and Chaty Chat Buttons & WhatsApp: common questions
- Is Chatio or Chaty Chat Buttons & WhatsApp cheaper?
- Both list a free plan. Paid plans start at $2.99/month for Chatio and $15/month for Chaty Chat Buttons & WhatsApp. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatio lists 2 the others don’t mention, such as File upload, Manual position. Chaty Chat Buttons & WhatsApp lists 11 the others don’t mention, such as Agent avatar, Backgrounds, Borders, Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Chatio, Nov 8, 2026 for Chaty Chat Buttons & WhatsApp; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Chatio, Nov 8, 2026 for Chaty Chat Buttons & WhatsApp. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.