ChatDock : Chat Button Pro vs Chaty Chat Buttons & WhatsApp
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for ChatDock, Nov 8, 2026 for Chaty Chat Buttons & WhatsApp.
The short answer
- Only Chaty Chat Buttons & WhatsApp lists a free plan. Paid plans start at $3.99/month for ChatDock and $15/month for Chaty Chat Buttons & WhatsApp.
- ChatDock lists 10 features Chaty Chat Buttons & WhatsApp’s listing doesn’t mention, including Auto-position, Cart page, Checkout page.
Head to head
- Japan
- United States
- Mexico
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
ChatDock Pro
- · Attention effects for the chat icon
- · Chat channels customization
- · Chat widget customization
- · Custom location for the chat icon
- · Page targeting for the chat icon
- · Unlimited Visitor
Free
- · 500 Visitors/month
- · Attention effects for the chat icon
- · Chat channels customization
- · Chat widget customization
- · Custom location for the chat icon
- · Triggers for the chat icon
Basic
- · 10,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · Country targeting for the chat icon
- · Page targeting for the chat icon
- · Schedule the appearance of the chat icon
Pro
- · 50,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · Country targeting for the chat icon
- · Page targeting for the chat icon
- · Schedule the appearance of the chat icon
Growth
- · 150,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · Country targeting for the chat icon
- · Page targeting for the chat icon
- · Schedule the appearance of the chat icon
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatDock helps merchants add a floating multi-chat button to their storefront. Customers can contact the store through WhatsApp, phone, email, Messenger, Instagram, Telegram, TikTok, and more. Merchants can choose channels, customize colors, set button position, control mobile and desktop visibility. It is simple to set up and helps shoppers contact support faster.
Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button.
- Add WhatsApp, phone, email, Messenger, Instagram, Telegram, and more
- Customize button color, position, labels, icons, desktop or mobile visibility
- Show a clean floating chat button that helps customers contact your store faster
- Track basic widget opens and channel clicks to understand customer engagement.
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatDock |  Chaty Chat Buttons & WhatsApp |
|---|---|---|
| Detected stores | Not published | 3,044 |
| Net store change, 28 days | 0 | −48 |
| Stores added, 28 days | Not enough data | 22 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | Japan, United States, Mexico |
Reviews
| Measure | ChatDock | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 333 |
| New reviews, 28 days | Not enough data | 13 |
| Reviewers a year or more in | Not enough data | 3% |
Pricing
| Measure | ChatDock | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $3.99/month(ahead) | $15/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 1 | 4 |
Listing
| Measure | ChatDock | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| Shopify category rank | #593 | #31(ahead) |
| Shopify App Charts | Not on this week’s charts | #9 in Chat |
| Built for Shopify | No | No |
| Launched | Jul 10, 2026 | Nov 19, 2019 |
| Languages | 1 | 1 |
| Developer | Web6 | Premio |
FAQ
ChatDock and Chaty Chat Buttons & WhatsApp: common questions
- Is ChatDock or Chaty Chat Buttons & WhatsApp cheaper?
- Only Chaty Chat Buttons & WhatsApp lists a free plan. Paid plans start at $3.99/month for ChatDock and $15/month for Chaty Chat Buttons & WhatsApp. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChatDock lists 10 the others don’t mention, such as Auto-position, Cart page, Checkout page, Collection pages. Chaty Chat Buttons & WhatsApp lists 4 the others don’t mention, such as Business hours, Fonts, Scheduling, Tooltips. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for ChatDock, Nov 8, 2026 for Chaty Chat Buttons & WhatsApp; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for ChatDock, Nov 8, 2026 for Chaty Chat Buttons & WhatsApp. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.